IT Management


  • Mittelstand and middle business syndrome: 3 colleagues working around a laptop
    IT Management
    Mittelstand: The middle business syndrome
    24 May 2023
  • Global Business Services: Three people looking at a laptop
    IT Management
    Boosting efficiency with global business services
    02 February 2023
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    17 January 2023
  • Innovation is a top management imperative: man standing in a corner office overlooking a city
    IT Management
    Survey: Innovation is a top management imperative
    25 October 2022
  • Man sitting on bench with computer
    IT Management
    Better business agility for daa with ServiceNow
    14 June 2022
  • Unlocking the business potential of low-code technology
    IT Management
    Future Proof ITSM: Why it's time to put humans first
    01 April 2022
  • Technology excellence: Woman with laptop sitting on bench at train station
    IT Management
    Technology excellence: The key to business transformation
    14 February 2022
  • CIOs driving innovation: A seasoned worker sits at a table working on a laptop.
    IT Management
    How CIOs can drive innovation and empower transformational work
    09 February 2022
  • Group of women and men at conference.
    IT Management
    Build a foundation of innovation in your enterprise
    28 October 2021
  • How CIOs are taking digital transformation to the next level
    IT Management
    How CIOs are taking digital transformation to the next level
    30 June 2021
  • ServiceNow powers up new data centres for next-gen experiences
    IT Management
    ServiceNow powers up new data centres for next-gen experiences
    04 June 2020
  • Stop trying to remake the old; get on with making the new
    Strategy
    Stop trying to remake the old; get on with making the new
    15 May 2020
  • Knowledge 2023 takeaways: a group of women raising their hands
    Events
    4 takeaways from Knowledge 2023
    Knowledge 2023 united thousands of ServiceNow customers and colleagues at the first single global user conference in three years. Here are four key takeaways.
  • Connected ecosystem: man in a coffee shop looking at a smartphone in front of an open laptop
    Customer Experience
    Transformation Done Wright: The connected ecosystem
    What’s the secret to solving customer issues fast while cutting costs for your business? Tapping into a connected ecosystem.
  • What is CX versus UX?
    Customer Experience
    What is CX versus UX?
    Although customer experience (CX) and user experience (UX) are related, they’re different. Find out how they complement each other.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
Productivity depends on people

Topics

Year