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Speed ROI with ServiceNow Impact. Get a personalised value acceleration solution that boosts your expertise and transforms your digital journey.
Automate and streamline work across the enterprise. Unite people, systems and processes to exceed customer expectations.
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Connect your employees across digital channels. Simplify how they get service, support and information so they can do their best work from anywhere.
Move global business services up the value chain to expand scope and scale. Automate end-to-end process flows, integrations and back-end systems.
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Transform manual tasks and mundane work into digital workflows. Modernise with RPA and integrate modern tools enterprise-wide to increase output and business results.
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Modernise learning to create amazing experiences for all.
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Deliver better outcomes now and into the future with health IT.
Enable better decision-making to deliver optimised government services.
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Develop innovative solutions with a modern service provider platform.
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Build the future of IT with digital workflows on a single, unified platform. Connect your enterprise and modernise operations to transform your business.
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Build digital workflow apps fast with a low-code platform. Quickly scale across the enterprise to create intuitive, connected experiences users love.
Transform the impact, speed and delivery of IT. Provide resilient services that increase productivity and create amazing experiences wherever your employees work.
Deliver proactive digital operations with AIOps. Use insights and automation to predict issues, reduce user impact and streamline resolutions.
Gain the insights you need to move from strategy to business outcomes in a constantly changing world. This product was formerly known as IT Business Management (ITBM).
Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware and cloud assets to optimise costs while reducing risk.
Control CapEx and OpEx, minimize risk, and automate the full asset lifecycle.
Identify, prioritise and respond to threats faster. Connect existing security tools with a security orchestration, automation and response engine to quickly resolve incidents.
Manage risk and resilience in real time. Embed risk-informed decisions into daily work across the enterprise for improved business resilience.
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Transform the management of your suppliers with digital experiences for onboarding and collaboration.
Improve service operations and engage customers. Bring front, middle and back offices together to proactively address issues and automate common requests.
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Connect the ordering lifecycle from order capture to fulfilment. Drive efficiencies and create effortless experiences for your customers.
Streamline order management to accelerate revenue and deliver personalised experiences, all while capitalising on everything-as-a-service (XaaS).
Scale order management to take on modern telecom opportunities and build for customer success. Speed new products to market and quickly turn services into revenue.
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Create consumer-grade healthcare experiences and stay focused on patients through improvements to operational performance. Increase agility across the organisation.
Digitise, modernise, and speed up the delivery of government services.
Reimagine every process as a digital workflow. Empower developers and builders of all skill levels to create low-code workflow apps fast.
Automate and connect anything to ServiceNow. Unify your approach to hyperautomation with API integration and robotic process automation.
Reduce cost and complexity for ServiceNow integrations. Quickly connect workflows to critical business systems and simplify cross-enterprise automation.
Unlock worker productivity by streamlining and digitising standard operating procedures and enabling shared knowledge across the enterprise.
Tap into ISV innovation. Choose from 500+ certified, ready-to-use apps and integrations available now in the ServiceNow Store.
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Days to design and launch symptom checker
Consumers checking symptoms daily
Deflection of calls to virtual agents
HonorHealth’s nurse line was overwhelmed with phone calls from consumers inquiring about COVID-19.
Within 4 days, they built the framework for a symptom checker on the HonorHealth website using Customer Workflow Virtual Agent.
Consumers are now able to access immediate guidance on their condition, chat with an expert, and receive links to the CDC for more information.
The fact that HonorHealth can use ServiceNow tools to deploy consumer-facing services in just hours transforms how it can respond in this crisis.
Dr. James Whitfill
Chief Transformation Officer
Explore the solution that helps HonorHealth meet the needs of consumers
Put technology to work during the COVID-19 pandemic with workflow apps and resources to accelerate your crisis response
Customers are innovating through the COVID-19 pandemic
Alberta Health Services tracks Daily Fit for Work status during the COVID-19 pandemic