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How to Integrate DevOps and ITIL

Both DevOps and ITIL 4 have a lot to say about deploying and releasing effectively and efficiently into production without impacting availability. However, for many these two disciplines seem to be at odds or at least very complicated and challenging to describe how they work together. 

In this practical webinar, Troy DuMoulin, VP R&D at Pink Elephant and Gerald Beaulieu, Director of Product Marketing at ServiceNow will provide a clear picture of how these two set of practices are integrated and co‑dependent.

We’ll cover:

  • ITIL Release and Deployment integrated with Agile Project Planning
  • How to scale change authorisation without risk
  • The role of Service Validation & Testing and Automated Testing
  • The CMDB, Asset Management and DevOps environment Configuration

 

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