IT is the engine that delivers service reliability and agility for your business. Watch this webinar to see how ServiceNow practices what we preach. By bringing together the power of IT Operations Management (ITOM) with IT Service Management (ITSM), ServiceNow proactively identifies issues, eliminates service outages and accelerates time‑to‑resolution.
By automating IT operations, we transformed our Network Operations Centre (NOC) into a service reliability team that can quickly and accurately respond to the needs of the business.
Hear best practices from Joe Corpion, Director of IT Operations, and Michael Prouty, Senior Manager of IT Operations on how to combine the power of ITOM + ITSM.
Learn how ServiceNow:
- Decreased P1 and P2 incidents by a whopping 67%
- Eliminated 9,600 hours of work in the NOC annually
- Achieved a 50% reduction in MTTR