Rebounding with charm:
Fireside Chat with Kendra Scott
Companies are looking for new ways to engage customers and re-open their doors while supporting the well-being and safety of their workforce. As Founder & CEO of Kendra Scott Jewellery, iconic jewellery designer Kendra Scott has worked hard to thoughtfully and safely re-open some of her 100+ retail locations. Kendra has a unique perspective on how companies can still foster great experiences while ensuring economic stability and growth.
She was joined by Tracey Fritcher, ServiceNow’s Principal Strategist, Employee Experience Solutions, for a fireside chat and discussed:
- Leadership in the volatile retail space amid the health and economic challenges and Kendra’s dedication to promoting resiliency, positivity, and her promise to keep people safe
- How retail has coped with the hybrid work environment, and some lessons enterprise companies may be able to adopt in this high-touch industry
- Predictions for the long-term effects of another economic downturn for organisations and innovative entrepreneurs