White Paper
Drive innovation in local government with a single platform
To respond to a global pandemic, many governments rolled out new technologies to meet the growing demands for critical services. However, major roadblocks still exist that slow local authorities’ progress towards transformational change.
With one cloud-based platform to connect people, functions, and systems, ServiceNow helps local authorities accelerate their digital transformation goals.
This white paper examines the challenges, changes, and potential impact of digitisation in three key areas:
- Transforming customer and citizen services
- Enabling a more dispersed workforce
- Securely managing data
