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Five maturity stages of aligning strategy

Align IT strategy to business outcomes

Take IT from a cost centre to a business partner. Align strategic IT portfolio investments, projects and initiatives to meet business objectives.

Five maturity stages of managing outcomes

Manage IT costs

Optimise your technology investment portfolio to position IT as an integrated part of the business. Manage costs in the portfolio to spend more time on strategic initiatives.

Five maturity stages of adapting plans

Plan IT and business portfolios

Plan at the speed of business. Embrace change and manage traditional and agile plans in a hybrid work environment.

Five maturity stages of scaling work

Scale work from traditional to agile methods

Create a more agile IT organisation. Enable your transformation by scaling work with operational agility.

Five maturity stages of managing applications

Manage application portfolios

Optimise your app portfolio for better business performance. Strategically manage your assets by aligning your application portfolio with the business.

Improve your IT fitness

Discover how these business outcome models will help you deliver enterprise agility with ServiceNow IT Business Management.