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Operational solutions for insight from IoT data

Connected Operations

Turn equipment data into action to quickly get value from your IoT investments.

Move beyond dashboards to automate issue resolution with IoT. Combine IoT data with digital workflows to resolve issues proactively from a single platform.

Revolutionise your operations and services.

Don’t just take our word for it

See how companies like yours use Connected Operations to elevate service experiences with IoT data.

MANUFACTURING

20,000 solar-powered warning systems installed

TAPCO uses IoT to enhance road safety and improves customer satisfaction.

RETAIL

6x faster food safety audits

Dreamworld uses Connected Operations and temperature sensors to streamline processes.

Capabilities that scale with your business

Connected Operations includes end-to-end capabilities to transform your business operations.

IoT Bridge

Description (100) Connect data from your IoT devices and run rules to monitor assets.

IoT Rule Engine

Create rules without writing code to detect issues in near-real time.

Operations Incident

Manage incident response, highlight critical data and act quickly across remote teams.

Connected Operations Workspace

Monitor assets and coordinate responses across teams, all from a single workspace.

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

Reports and Dashboards

Generate and distribute customised reports and dashboards on demand and in real time.

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

Automate work across departments with customer workflows

Reimagine the customer experience

Scale service operations and increase customer satisfaction with connected digital workflows that automate work across departments.

Explore the possibilities

See how you can break down silos and drive customer loyalty by connecting digital workflows with Connected Operations, Customer Service Management and Field Service Management.