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HR Integrations

Explore how ServiceNow HRSD integrates with external HRSM systems.

Quick Facts

Certification: Yes

Duration: On-demand



This course details the ServiceNow HR Integrations application. HR Service Delivery can be integrated with HR management systems to synchronise employee profiles and with background check systems to request background checks using SOAP and REST. For select systems, integrations are preconfigured and must only be configured.

By the end of this course, learners should be able to:

  • Define an HR integration
  • Identify pre‑built HR integrations
  • Implement the basic configuration for a pre‑built HR Integration

Who Should Attend

This course is designed for consultants and ServiceNow administrators who need to implement, configure, and administer HR integrations in the ServiceNow platform.


This course prepares students for the HR Integrations Micro‑Certification exam.

Within one week of completing this course, you will be emailed a one‑time use non‑transferable voucher for the ServiceNow Micro‑certification for this course, offered through Kryterion WebAssessor. You may use that voucher to site for the associated micro‑certification.

Class Schedule

This course is on‑demand. You can take it at any time.

How to Attend

To register for class:

  • Customers can use the follow link to access the Learning Portal
  • Customers with OKTA/SSO login can access the Learning Portal directly to self‑register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)