Security breaches and budgets are both on the rise, according to new research
Column
The future of security is automated
There aren’t enough security analysts in the universe to manage a rising tide of threats. Automation can help.
Q&A
ESG strategy: How to get your board on board
A conversation with NYU Stern Center for Sustainable Business director and professor Tensie Whelan
Q&A
Accounting for emissions
Companies unwilling to report climate impacts could be left behind, says KPMG’s climate leader
Q&A
Making the shift from reactive to proactive customer experience
Rogers Communications VP Scott Thomson on how a digital platform sparked a turnaround with customer experience and organizational culture
Article
Mind the (IT talent) gap
Demand for skilled tech workers far outstrips supply. To bridge this gap, many companies have started to recruit and train workers from underserved communities.
Editor's Letter
Reframing ESG
Well-governed companies build trust by measuring their impact on the world
Q&A
Most machine learning projects needlessly fail
A conversation with author and machine learning expert Eric Siegel
Column
Harnessing the power of customer feedback
Adopt these 4 practices to produce better CX
Column
Great customer experiences are no accident
Companies must design processes and systems to ensure customers get the fast, easy, convenient experiences they deserve
Article
4 strategies to improve supply chain resilience
How organizations are using digital technology to hedge supply chain risks
Roundtable
Remote onboarding, the right way
First priority: Helping employees build relationships from day 1