By This Author
telecom churn


How telecoms can reduce churn and spur growth

Critical growth strategies require evolved thinking, centralized platforms, and modern cultures


What are the biggest obstacles in digitizing employee experience?

Enterprise leaders identify major challenges—and how to overcome them


A digital business dashboard for CIOs

Modern IT business management tools can help CIOs better manage IT—and manage up


A new era for strategic SAM

Modern software asset management strategy is becoming critical for business intelligence