Column A new spark for the digital enterprise Process mining gives business the insight to automate strategically
Editor's Letter Welcome to the Optimization issue New research shows how leading companies orchestrate people, processes, and technology to drive business success
Column The evolution of innovation Innovation is more than cutting-edge tech and slick design—it’s about finding solutions to the world’s problems
Column Innovation creates a more equitable future Pandemic-inspired ideas can solve some of the bigger challenges in healthcare, employee experience, and workplace diversity and inclusion
Column Become resilient through digital innovation Making your organization less breakable starts with asking what is most likely to break
Column The vaccination connection You need a dynamic solution to manage a dynamic situation. Here’s how to speed vaccine management with the help of digital workflows.
Article Employee engagement dropping? Invest in a better experience As workers juggle expanding responsibilities amid COVID, employers build a support network
Column Welcome to the new world of work Remote work isn’t a fleeting experiment, but rather a lasting byproduct of the pandemic
Column How COVID-19 offers a glimpse into the future of AI AI enables new forms of human-machine collaboration
Column How to build a connected enterprise As we become more connected to the machine world, we can make the world of work, work better for people
Column Bold predictions for the future of IT New technologies have set the stage for IT to morph into a people-centric function