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Returning to work is a vital opportunity to rethink our ESG commitments

How the pandemic allowed businesses to reflect on long-term plans

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The app economy drives user experience

How 3 companies used modern apps to deliver great experiences for employees and customers
To remain competitive today, businesses need to develop a complete user experience strategy.

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How to succeed in the experience economy

Businesses that want to be successful need to view CX and EX as aspects of a complete experience strategy

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ServiceNow supporting NHS Scotland through the pandemic

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Transforming telecoms: Simpler systems, smarter workflows

The pandemic has upped the ante for great CX