Learn the 9 steps to implement data privacy by design into your organization.

Organizations need ‘privacy by design’

In today’s world, privacy safeguards must be baked into every process and product
Workflow Quarterly Resilience Issue

Workflow Quarterly

The Resilience Issue

How your business can adapt and thrive in times of crisis

Self-Assessment

How resilient is your organization?

Rank your progress against 1,080 other C-suite leaders


CEOs are now prioritizing resilience and risk management strategies

Article

CEOs prioritizing ESG and supply chain risks

Pandemic year teaches CEOs the need for greater resilience in the face of unexpected threats
operational risk

Article

A new era of operational risk

Risk managers will face new challenges coming out of the pandemic
Learn how pandemic-fueled investments have transformed public sector IT.

Q&A

How the pandemic transformed public sector IT

A conversation with ServiceNow’s Bob Osborn
Companies investing in total digital experience stand to make more progress than those that don’t.

Article

Study: COOs prioritize both customer and employee experience

They are less likely to see external benefits, compared to C-suite peers
Support can excel under difficult conditions in a culture that fosters great employee experiences.

Q&A

The undeniable impact of employee experience on customer experience

Understanding EX’s impact on CX can help support organizations thrive

Self-Assessment

Is your business built resilient?

Take the self-assessment to learn if your organization is ready for what's ahead
CHROs are more skeptical about investing in a total digital experience compared to their peers.

Article

Study: CHROs cautious about investing in digital experience

Compared to their C-suite peers, talent leaders are more skeptical about investing in both CX and EX
Large organizations were able to improve business agility to successfully pivot during COVID.

Article

Large organizations are more agile than you think

Breaking dogma, $5B+ companies proved more adept at pivoting businesses
Focusing on digitization of business processes can promote diversity & inclusion in the workplace.

Article

How digitization can foster an inclusive workplace

Focusing on digital employee experience can promote diversity and inclusion, new research shows