Upgrading the production line

Optimized manufacturing pairs highly skilled workers with advanced technologies

Workflow Quarterly

The Optimization Issue

Hyperautomation and digital workflows are driving the next phase of digital transformation

Self-Assessment

How agile is your business?

Rank your plans and progress against 200 other C-suite executives


Our latest operation optimization survey reveals how global executives are automating processes.

Article

The race to optimize business

Our latest optimization survey reveals how global executives are automating business processes and increasing productivity
operational risk

Article

A new era of operational risk

Risk managers will face new challenges coming out of the pandemic
Learn how to create work policies that work for everyone in the new world of work.

Q&A

Work will never be the same

Steve Cadigan, former LinkedIn CHRO, says COVID changed the dynamic between employer and employee forever
CEOs are now prioritizing resilience and risk management strategies

Article

CEOs prioritizing ESG and supply chain risks

Pandemic year teaches CEOs the need for greater resilience in the face of unexpected threats
A scholar explains what organizations can learn from rebel groups about building resilience.

Q&A

Building resilience during global crises

What armed rebel groups can teach the C-suite
Learn how pandemic-fueled investments have transformed public sector IT.

Q&A

How the pandemic transformed public sector IT

A conversation with ServiceNow’s Bob Osborn
Companies investing in total digital experience stand to make more progress than those that don’t.

Article

Study: COOs prioritize both customer and employee experience

They are less likely to see external benefits, compared to C-suite peers
Support can excel under difficult conditions in a culture that fosters great employee experiences.

Q&A

The undeniable impact of employee experience on customer experience

Understanding EX’s impact on CX can help support organizations thrive
CHROs are more skeptical about investing in a total digital experience compared to their peers.

Article

Study: CHROs cautious about investing in digital experience

Compared to their C-suite peers, talent leaders are more skeptical about investing in both CX and EX
Large organizations were able to improve business agility to successfully pivot during COVID.

Article

Large organizations are more agile than you think

Breaking dogma, $5B+ companies proved more adept at pivoting businesses
Focusing on digitization of business processes can promote diversity & inclusion in the workplace.

Article

How digitization can foster an inclusive workplace

Focusing on digital employee experience can promote diversity and inclusion, new research shows
Learn the 9 steps to implement data privacy by design into your organization.

Article

Organizations need ‘privacy by design’

In today’s world, privacy safeguards must be baked into every process and product