Learn how to create work policies that work for everyone in the new world of work.

Work will never be the same

Steve Cadigan, former LinkedIn CHRO, says COVID changed the dynamic between employer and employee forever

Research

The Optimization Report

How companies gain speed and agility by integrating and redesigning processes

Self-Assessment

How optimized is your organization?

Rank your progress against 900 other C-suite leaders


Q&A

Can digital technology help build empathy?

Sociologist Sherry Turkle on how returning to the office is an opportunity to do things differently, and create more human connections

Q&A

New employee wellness rules for CHROs

A conversation with Deloitte’s Kraig Eaton
Creating digital twins for your workforce can help improve employee satisfaction and well-being.

Column

The case for creating an employee “digital twin”

Now is the time to advance technologies that boost workforce satisfaction and well-being
employee experience design

Article

Mastering the art of employee experience design

As companies rely more on dispersed teams, they need to design ever-better digital employee experiences
CHROs are turning their focus on building a resilient organizational culture.

Article

During disruption, CHROs are resilience boosters

CHROs are building more resilient corporate cultures to weather future shocks
future of work

Q&A

How to make WFH work for everyone

A conversation on the future of work with Stanford economist Nicholas Bloom
Our latest operation optimization survey reveals how global executives are automating processes.

Article

The race to optimize business

Our latest optimization survey reveals how global executives are automating business processes and increasing productivity

Self-Assessment

Does your employee experience support revenue goals?

Every organization has an experience—but few are optimized to deliver real business results. Take this self-assessment to learn how you rank against peers.

Article

How ServiceNow improved its employee experience

Three steps to creating a digital, personalized, and omni-channel experience
Focusing on digitization of business processes can promote diversity & inclusion in the workplace.

Article

How digitization can foster an inclusive workplace

Focusing on digital employee experience can promote diversity and inclusion, new research shows
empathy in business

Column

How to build empathy in business

Empathy shouldn’t be a situational response that companies trot out during crises

Column

Want great digital experiences? Start with design thinking and low code.

Human-centered design and low-code app development can benefit both employees and customers