Upgrading the production line

Optimized manufacturing pairs highly skilled workers with advanced technologies

Research

The Optimization Report

How companies gain speed and agility by integrating and redesigning processes

Self-Assessment

How agile is your business?

Rank your plans and progress against 200 other C-suite executives


Since COVID-19, one of COOs main jobs has become risk managers.

Article

COOs are now front-line risk managers

Their top priorities include resilience planning and ESG risk mitigation
Organizations that use audits to evaluate their risk of disruptions are building resilience faster.

Article

Executive tools to prevent the next disaster

Risk audits can help business leaders gauge their ability to survive future threats
Our latest operation optimization survey reveals how global executives are automating processes.

Article

The race to optimize business

Our latest optimization survey reveals how global executives are automating business processes and increasing productivity
operational risk

Article

A new era of operational risk

Risk managers will face new challenges coming out of the pandemic
Companies investing in total digital experience stand to make more progress than those that don’t.

Article

Study: COOs prioritize both customer and employee experience

They are less likely to see external benefits, compared to C-suite peers
A scholar explains what organizations can learn from rebel groups about building resilience.

Q&A

Building resilience during global crises

What armed rebel groups can teach the C-suite
Focusing on digitization of business processes can promote diversity & inclusion in the workplace.

Article

How digitization can foster an inclusive workplace

Focusing on digital employee experience can promote diversity and inclusion, new research shows

Self-Assessment

Are you an innovation leader?

Take the self-assessment to see how your organization stacks up

Column

Operational resilience is the new C-suite KPI

The next crisis is coming. Here’s how to make sure your organization is prepared
Does AI and process automation truly pose a threat to job growth?

Q&A

Automation and the ‘winner take most’ effect

A conversation with author and researcher Erik Brynjolfsson
Healthcare providers are struggling to keep up with digital experience expectations.

Article

Healthcare labors to provide digital experiences without complexity

Medical staff and patients want digital experiences, but providers are struggling to keep up with their expectations
To securely digitize, companies must rethink their siloed response to cybersecurity risk.

Article

Digital transformation increases vulnerability to cyberattack

To securely digitize, companies must rethink their siloed response to cybersecurity risk
Businesses investing heavily in AI and automation show positive results in job and sales growth.

Article

Return on AI

Companies that invest heavily in AI and automation are seeding job and market growth
Learn the top ways to get started boosting your organizational resilience.

Article

Two ways to boost organizational resilience

Flatten hierarchies and hire specialists to make your company flexible