Digital transformation across industries

Evidence from four major industries shows that the formula for success varies by sector

Companies in every sector are racing to digitize their operations and business models. Goals of digital transformation include boosting efficiency and productivity, meeting competitive challenges, and eliminating weaknesses exposed by the COVID-19 crisis.

Where can CIOs find inspiration? By looking at what innovators are doing in other industries, and not just their own. We examined four major sectors—financial services, telecommunications, healthcare, and government—to explore the lessons they offer.