Get Started

Building modern digital organizations

Ideas and resources for transforming service providers
Managed service providers improve CX during COVID

After COVID, an opportunity for managed service providers

MSPs get their digital houses in order to succeed in a fast-growing market

Learn More

Perspectives and insights

Business continuity and resilience during COVID

Crunch time for business continuity

How one service provider is working through the pandemic

Read now
Image of stairs in modern government or public sector building

Downturn is an upturn for XaaS and digital transformation

As government agencies race to digitize, emerging tech can help

Read now
Read more
Article

Inside Swisscom’s move to the cloud

How an amoeba-like org model helped the giant telecom innovate

Read more
Q&A

Managed service providers are becoming strategic partners

A conversation with Deloitte’s Jacques De Villiers

“When you’re moving mission-critical workloads, most enterprises aren’t doing it on their own.”

John Spencer
Head of product, technology industry at ServiceNow

Expert resources

Image of U.S. passport and American flag

Why taking a holistic approach is key for business process and IT as a service

Read now
Image of two men in the video.

Multicloud management: A means for managed service providers to enable the dynamic enterprise

Read more
7 tips to transform government services

Build for the future: A path to help service providers empower their workforce and make work flow

Read now

Case studies

IDC analyst report exploring how manufacturers can use a digital platform to improve their operations

Avande: Enabling service providers to meet demand for client compliance requirements

Read now
Report on how the State of Tennessee centralized its IT operations

NTT Com MS achieves complete global service integration with ServiceNow

Read now
Read more
Case study

FIT centralizes and speeds global service delivery for customers and employees

Other resources

IDC analyst report exploring how manufacturers can use a digital platform to improve their operations

The smarter way to workflow

Read now
Report on how the State of Tennessee centralized its IT operations

ServiceNow Platform of Platforms for service providers

Read now
View now
Infographic

Create amazing customer experiences and streamline processes

Read more
Ebook

Driving profitable digital transformation for service providers