Health programs that use digital platforms to manage the patient experience improve outcomes.


The new patient experience must include digital tools

Digitally managed clinical care may improve outcomes and lower costs for patients with chronic conditions

Perspectives and insights

Healthcare providers are struggling to keep up with digital experience expectations.


Healthcare labors to provide digital experiences without complexity

Medical staff and patients want digital experiences, but providers are struggling to keep up with their expectations
We must continue to apply digital innovation from COVID-19 to build a more equitable future.


Innovation creates a more equitable future

Pandemic-inspired ideas can solve some of the bigger challenges in healthcare, employee experience, and workplace diversity and inclusion
Learn how NHS Scotland is using digital technology to vaccinate 5.5M residents in record time.


The race to vaccinate a nation with Deryck Mitchelson

Learn how NHS National Services Scotland is using digital workflows to vaccinate 5.5 million residents in record time
Digital workflows transform healthcare systems against future pandemics and other business challenges.

Crash Course

How digital workflows transform healthcare systems

Healthcare organizations need them to better manage future health crises


Ambassador of change

HonorHealth’s Jim Whitfill on digitizing healthcare


How COVID-19 offers a glimpse into the future of AI

AI enables new forms of human-machine collaboration


The state of digital transformation in healthcare

Smarter use of data leads to better patient outcomes

Expert resources

White Paper

Digital healthcare and the rise of consumerism


How vaccine management is transforming healthcare and CX


Future of unified digital experience in healthcare


Customer service takes on a new meaning in healthcare’s age of consumerism



Patient experience matters—more than ever


Making strides to modernize healthcare

Solution Brief

Execute contracts from anywhere

Case Study

Orbita transforms nurse and patient hospital experiences with ServiceNow


Vaccine management reunites mother and daughter after COVID-19