Health programs that use digital platforms to manage the patient experience improve outcomes.

Article

The new patient experience must include digital tools

Digitally managed clinical care may improve outcomes and lower costs for patients with chronic conditions

Perspectives and insights


Healthcare providers are struggling to keep up with digital experience expectations.

Article

Healthcare labors to provide digital experiences without complexity

Medical staff and patients want digital experiences, but providers are struggling to keep up with their expectations
We must continue to apply digital innovation from COVID-19 to build a more equitable future.

Column

Innovation creates a more equitable future

Pandemic-inspired ideas can solve some of the bigger challenges in healthcare, employee experience, and workplace diversity and inclusion
Learn how NHS Scotland is using digital technology to vaccinate 5.5M residents in record time.

Podcast

The race to vaccinate a nation with Deryck Mitchelson

Learn how NHS National Services Scotland is using digital workflows to vaccinate 5.5 million residents in record time
Digital workflows transform healthcare systems against future pandemics and other business challenges.

Crash Course

How digital workflows transform healthcare systems

Healthcare organizations need them to better manage future health crises

Q&A

Ambassador of change

HonorHealth’s Jim Whitfill on digitizing healthcare

Column

How COVID-19 offers a glimpse into the future of AI

AI enables new forms of human-machine collaboration

Feature

The state of digital transformation in healthcare

Smarter use of data leads to better patient outcomes

Expert resources


White Paper

Digital healthcare and the rise of consumerism

Podcast

How vaccine management is transforming healthcare and CX

Video

Future of unified digital experience in healthcare

EBook

Customer service takes on a new meaning in healthcare’s age of consumerism

Solutions


Infographic

Patient experience matters—more than ever

Infographic

Making strides to modernize healthcare

Solution Brief

Execute contracts from anywhere

Case Study

Orbita transforms nurse and patient hospital experiences with ServiceNow

Blog

Vaccine management reunites mother and daughter after COVID-19