Glassdoor names Bill McDermott a Top CEO

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June 15, 2021

Congrats to ServiceNow CEO Bill McDermott for being named to Glassdoor’s Top CEOs 2021 list.

We’re excited to announce that ServiceNow has made Glassdoor’s Top CEOs 2021 list for the first time, further confirming that ServiceNow is a great place to work. The annual ranking by the job and recruiting site recognizes CEOs in countries throughout North America and Europe who shine brightest according to the folks who know them best: their employees.  

ServiceNow CEO Bill McDermott ranks at No. 27 out of 50 on the UK list, with an impressive 97% approval rating. On the US large company list, McDermott appears at No. 37 out of 50 with a 95% approval rating.

As one employee shared in their Glassdoor review, “Bill McDermott and his top management team are the greatest team I’ve ever had the pleasure to work for in my long career.”

Other employees echoed that sentiment:

  • “Awesome culture, great CEO”
  • “CEO is a rock star...energy, humble, inspirational”
  • “Awesome CEO and senior exec bench”
  • “Stellar CEO with values and integrity”
  • “This company and CEO are the real deal”

Top CEO winners are determined based entirely on employee feedback shared anonymously on Glassdoor over the past year. To qualify, a company must have a 3.0 overall rating or higher and receive a minimum of 100 employee reviews. ServiceNow currently has a 4.3 Glassdoor rating.

"Our team of 14,000 colleagues are exponential thinkers. This is how we continuously bring innovation to everything we do." Bill McDermott, CEO, ServiceNow


A passion for empowering people

The ranking credits McDermott for leading ServiceNow through one of the most difficult years in business history. Amid the pandemic, McDermott inspired employees to live their purpose of making the world of work, work better for people and led with frequent communications and transparency while putting the health, safety, and well-being of employees first. 

McDermott continues to lead by example, taking a people-first approach to everything. “Let people work the way they want to, not how software dictates they have to,” he says. “Let people easily build the experiences they dream of.”

Toward that end, he’s a strong advocate of creativity. “Our team of 14,000 colleagues are exponential thinkers. This is how we continuously bring innovation to everything we do.”

He adds, “We are deeply committed to attracting, retaining, and developing the absolute best talent in this industry. And we are fiercely dedicated to diversity, inclusion, and belonging—it makes us stronger.”

Come join us in making the world of work, work better for people. Visit our careers page.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

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