ServiceNow partners: 2021 global award winners

  • About ServiceNow
  • 2021
  • David Parsons
  • Now Platform
May 07, 2021

Meet the ServiceNow partners 2021 global award winners.

As we continue to accelerate our growth to $10 billion and beyond, equipping, enabling, and empowering a vibrant and dynamic partner ecosystem is critical to our success. ServiceNow partners

I had the honor of recognizing our top-performing partners at ServiceNow’s 2021 Global Partner of the Year Awards digital event. These partners have excelled at developing Now-enabled workflow practices and services offerings, including key capabilities, competencies, and certifications to sell and deliver world-class business outcomes to our joint clients.

This year's award winners were based on partner performance in 2020 with the following attributes: revenue contribution, product line expansion, skill growth, overall business transformation, and others. Join me in congratulating the amazing ServiceNow 2021 Global Partner of the Year Award winners:

Accenture: Global Partner of the Year

Accenture demonstrated world-class execution in expanding its certification and ServiceNow business. This partner has shown notable commitment and investment in ServiceNow that drives innovation and positive business outcomes.

Devoteam: Global IT Workflow Partner of the Year

Devoteam did an outstanding job expanding its ServiceNow IT Transformation Workflow practice. This highlights the company’s commitment to delivering world-class experiences and outcomes to accelerate the digital transformation of our joint clients.​

Deloitte: Global Employee Workflow Partner of the Year

Deloitte expanded its Human Capital Transformation Practice with its ServiceNow-enabled Employee Workflow

Accenture: Global Customer Workflow Partner of the Year

Accenture was exceptional in expanding its ServiceNow Customer Workflow

Accenture: Global Creator Workflow Partner of the Year

Accenture consistently delivered new levels of customer value in low-code development. This partner leveraged Creator Workflows to help customers meet the challenges of our time with agile automation that drives business velocity.

Segment Partners of the Year

Our Global Segment Partners of the Year demonstrated excellence in certification and ServiceNow pipeline growth. They also showed industry-leading engagement and the ability to exhibit substantial acceleration and growth. The winners are:

  • EchoStor Technologies: Global Specialist Segment Partner of the Year

  • Iceberg Networks Corp.: Global Premier Segment Partner of the Year

  • CDW Logistics LLC: Global Elite Segment Partner of the Year

Plat4mation: Global App Development Platform Partner of the Year

Plat4mation excelled in app development and ratings, building its apps on the Now Platform. It also exhibited strong year-over-year growth.

Cognizant: Global Accelerated Growth Partner of the Year

Cognizant accelerated its certification growth and ServiceNow pipeline expansion over the past two years, including key showcase wins.

Deloitte: Global Transformation Partner of the Year

Deloitte delivered several game-changing solutions that significantly transformed the client's business by providing outstanding value and outcomes. This partner also made significant strides in annual contract value and certification growth.

Infosys: Global Service Provider Partner of the Year

Infosys achieved overall excellence in delivery and ServiceNow pipeline growth. It consistently demonstrated the ability to deliver a world-class customer experience.

Nexus Technologies: Global Emerging Growth Markets Partner of the Year

Nexus Technologies showed extraordinary growth in certification obtainment and pipeline. The company exhibited significant progress over the last two years and has the potential for more growth moving forward in a targeted emerging market.

Industry Solutions Partners of the Year

Our Global Industry Solutions Partners of the Year were chosen for having the most innovative use-case solution and driving significant client business value and outcomes:

  • Deloitte: Global Industry Solutions - Financial Services Partner of the Year

  • Accenture: Global Industry Solutions - Telco Partner of the Year

  • KPMG: Global Industry Solutions - Healthcare Partner of the Year

  • Plat4mation: Global Industry Solutions - Manufacturing Partner of the Year

  • Tech Mahindra: Global Emerging Industry Solutions Partner of the Year

Congratulations to all the winners!

Last year, ServiceNow equipped and enabled our global partner ecosystem to make the world of work, work better for people and accelerate our customers’ digital transformation journeys. The ServiceNow global partner ecosystem delivered extraordinary employee and customer experiences and associated business value outcomes.

I’m encouraged by our ongoing progress and what we’ve accomplished together. We continue to force multiply with our partners on the journey to $10 billion and beyond.

Join us in delivering amazing experiences and business outcomes. Become a partner.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.


  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE