Why 3 employees launched their careers with ServiceNow

  • ServiceNow Blog
  • Life at Now
  • Careers
  • 2022
March 25, 2022

Early career employees at ServiceNow

At ServiceNow, we invite interns, co-ops, and employees to “bring your you.” It’s part of our inclusive culture.

Katie S., an associate recruiter, joined ServiceNow as an intern and loved her experience so much that she applied to stay with the company full time. Her story plays out again and again, as early career employees discover the welcoming and vibrant atmosphere our company continues to nurture throughout our extraordinary growth.

A welcoming community

Syrena B., a people care associate, says she felt welcomed with “open arms.” “I’ve never had any community like this before,” she adds, noting that as a multiracial person with Latina and Vietnamese backgrounds, she feels fully included here as herself.

Project Analyst Aishwarya R., agrees. As an immigrant from India, she lived there most of her life. ServiceNow “became like a family to me, given my family is really far,” she says.

"I didn't think that they made internships that were that specific. It felt like it was shining at me, like it was exactly what I wanted to do!" Katie S., Associate Recruiter, Santa Clara, CA

Work-life balance

These three ServiceNow employees kicked off their careers during the pandemic, a time when work-life balance became increasingly important.

“Gen Z-ers care about having and working at a place that might support the things that they do outside of work, as much as they support the things they do inside of work,” explains Justin B., a senior university recruiter at ServiceNow. Older generations are listening and learning to help identify what that support should look like for Gen Z, he adds.

The enthusiasm these young employees exhibit for their early careers is not an anomaly. In fact, 86% of our summer interns received a job offer from ServiceNow. We’re honored to be able to share a few of their stories.

Watch the video to hear more from Katie, Syrena, Aishwarya, and Justin:


The company’s explosive growth presents a wide variety of career opportunities, and our diverse workforce is at the foundation of this success. Inspired? Explore early career opportunities at ServiceNow.

© 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.


  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with ServiceNow customers.
  • Disability pride flag with 5 ServiceNow employees representing the 5 stripes
    Raising awareness through the disability pride flag
    Did you know there’s a disability pride flag? Watch a video of five ServiceNow employees' stories in honor of International Day of Persons with Disabilities.
  • Digitizing customer experience: woman looking at a smartphone
    Customer Experience
    3 benefits of digitizing the customer experience
    Digitizing the customer experience remains a key initiative for many organizations—even during a tough economic climate. Find out why and the benefits.

Trends & Research

  • 2022 Gartner Magic Quadrant for IT Service Management Platforms
    IT Management
    A Magic Quadrant Leader in ITSM Platforms for ninth year in a row
  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service