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Diversity, inclusion and belonging

Diversity, inclusion and belonging are essential to success. They are how we’ll grow and innovate.

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Diversity, inclusion and belonging
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With more than 5,000 enterprise customers, we serve a dynamic set of people. To better support them, we commit to increasing diversity, inclusion, and belonging across our teams.

Join us on this journey.

Diverse, inclusive teams—where everyone belongs and contributes wholeheartedly—are essential to innovation and high performance. They are key to building a great, enduring company.

John Donahoe
President and CEO

Our perspective

Here’s what diversity, inclusion, and belonging mean to us.

Diversity Everything that makes us unique–the seen and unseen.
Inclusion Being invited to contribute. Being valued for who we are, treated fairly, equitably, and with respect.
Belonging Creating a culture of trust, where all voices are heard, and we feel safe bringing our authentic selves to work.

Our data

This 2017 data reflects who we are and serves as a guide, pointing us in the areas we need to grow and invest.

Global gender

  • 2017

Global leaders

  • 2017

Global technical positions

  • 2017

Technical roles are defined here by job codes designating positions with technology responsibilities.

Global non-technical positions

  • 2017

 

Race and Ethnicity in the U.S.

  • 2017

Racial and ethnic categories reflect our EEO-1 reporting. May not combine to 100% due to rounding.

Leaders in the U.S.

  • 2017

Leadership role are defined here as director level and above.

Technical positions in the U.S.

  • 2017

Technical roles are defined here by job codes designating positions with technology responsibilities.

Non-technical positions in the U.S.

  • 2017

  

 

 

By helping people feel safe, respected, valued, and heard, we hope to empower them in the workplace to be who they truly are and contribute their best work without reservations.

We’re creating a culture of belonging.

When we belong, we feel respected and appreciated. Every employee deserves to feel they belong.

Pat Wadors
Chief Talent Officer

How we are creating change

Here are a few ways we’re working to increase diversity, inclusion, and belonging at ServiceNow.

Practicing a growth mindset

We’re encouraging each other to embrace a learning mindset during leadership summits and other employee events. With access to LinkedIn Learning, all employees around the world, across levels, and with varying abilities, can engage in personal improvement.

Inviting dialogue

Employees are coming together as one group—in a community for action—to help educate each other through our internal social media platform and in learning sessions. Our Employee Voice Surveys also encourage employees to share what shapes their experiences.

Building a different employee experience

At our first-ever Women’s Leadership Summit, female and male senior leaders came together to listen, learn, and take ownership towards driving inclusion. We’re also working with the Clayman Institute for Gender Research, AnitaB.org, and the Center for Talent Innovation to evolve our thinking.

Evolving inclusive practices and programs

We’re fostering an inclusive and equitable culture by improving our talent practices and evolving the recruiting model to access more diverse talent. We’re creating balance through our fair pay and global benefits programs.

Our conversations

Women’s representation in tech is a major, unsolved issue. I want to work for a company with initiatives to help anyone who hasn’t been treated fairly in the workplace.

Paty
Senior Data and Business Analyst, Product

I wear my hair the way I love to. For the first time, I can be myself at work. I’m valued for my contribution, not judged for the package it comes in.

Adrienne
Director, Global Talent

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.

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