3 reasons ServiceNow is a Fortune Best Company to Work For

  • Careers
  • About ServiceNow
  • Jacqui Canney
  • 2022
April 11, 2022

ServiceNow is on the Fortune 100 Best Companies to Work For 2022 list.

I’m thrilled to announce that, for the second year in a row, ServiceNow has been named to the FORTUNE® 100 Best Companies to Work For list.

This is especially exciting because it confirms our focus on people. At ServiceNow, our people are and have always been at the center of everything we do. They’ve earned this recognition because they make ServiceNow a great place to work, driving our growth, innovation, and inclusive culture. They constantly strive to create great customer and employee experiences.

Our work makes the world work. Our people make that possible.

[We’re hiring. Explore ServiceNow careers.]

Everything we do should enable our rapidly growing team of more than 17,000 extraordinary people around the world. That’s why we created our People Pact—our commitment to help employees live their best lives, do their best work, and fulfill our purpose together. Here’s what that means to me:

1. We live our best lives

Each person is unique. At ServiceNow, we celebrate our differences, knowing our diverse backgrounds make stronger teams. We encourage every employee to bring their authentic self to work every day. Our eight employee Belonging Groups help unify us, foster a deep sense of belonging, educate allies, and push us to be better.

Part of living our best lives is a healthy work-life balance, confirmed by 61% of respondents to a February 2022 Gallup poll. Well-being is an important aspect of work-life balance. That’s why leading with flexibility and trust is a critical piece of our new world of work. Offering global and local resources to help take care of our employees and their loved ones physically, emotionally, and financially is just as important.

At ServiceNow, our people are and have always been at the center of everything we do.

2. We do our best work

When we enable our people to do work that aligns with their talents and training, they feel valued and fulfilled. The same Gallup poll found that the majority of workers (58%) seek a job where they can do their best work. At ServiceNow, we create that environment together. That’s part of why I joined the company.

Through learning and development programs, we help employees grow themselves, their teams, and the business. We also provide opportunities for career advancement. In fact, we had 1,100 internal transfers in 2021, and more than 55% of our new director and higher leaders were promoted from within.

This company-wide growth mindset enables our leaders and managers to have two-way conversations with their team members to discuss goals, progress, and feedback. In this way, growth conversations are direct and ongoing rather than once a year.

3. We fulfill our purpose together

Our purpose is to make the world work better for everyone. We’re striving to become the defining enterprise software company of the 21st century. To do that requires not settling for the status quo but being forward-thinking—about our brand, our products, and the experiences we provide.

That's been the case since Fred Luddy founded the company and convinced three people to volunteer their services after their day jobs to help make work better and easier for people. Our purpose is our brand, as it was then, and our brand is our purpose.

In our quest to make the world work better for everyone, we dream big to wow our customers, win as a team, create belonging, and stay hungry and humble.

We’ve embedded environmental, social, and governance (ESG) into our business and are targeting net zero greenhouse gas emissions by 2030, as noted in our first Global Impact Report. We help businesses and nonprofit organizations through incubators, accelerators, and initiatives such as our $100 million Racial Equity Fund.

As a purpose-driven company, we allot up to 20 hours of volunteer work per year to encourage every employee to embrace their passion and support causes that are near and dear to their hearts.

ServiceNow truly is a great place to work. Join us to live your best life, do your best work, and fulfill our purpose together. Explore job opportunities at ServiceNow.

FORTUNE. ©2022 FORTUNE Media IP Limited. All rights reserved. Used under license. 100 Best Places to Work is a trademark of FORTUNE Media IP Limited and is used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

© 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.


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