ServiceNow and ASU partner to train learners for tech jobs of future

Each month in the United States, thousands of tech jobs for ServiceNow-trained candidates are posted. Many of these positions require little to no prior experience and start with six-figure salaries. All you need to do is go through our training.

It’s safe to say there are opportunities when it comes to skilled ServiceNow talent. We’ve seen high demand for ServiceNow jobs across several key U.S. metropolitan areas, including the greater Phoenix area. With nearly 3,000 ServiceNow jobs posted in the Phoenix area last year alone, we knew focusing on companies hiring in Arizona would be critical.

We’re thrilled to announce ServiceNow is partnering with Arizona State University’s (ASU) AZNext Workforce Training Accelerator Program to help train individuals on the ServiceNow platform to RiseUp with ServiceNow.

This partnership will help skill learners for the most in-demand tech jobs of the future. We sat down with Amy Regan Morehouse, senior vice president of global education and RiseUp with ServiceNow, and Raghu Santanam, executive director of AZNext, to discuss the partnership and how learners can get involved.

Why AZNext?

A.R.M.: ASU is a world-class institution when it comes to career advancement for learners. ServiceNow is best in class at helping companies digitally transform. It made sense to combine our strengths. Together with ASU’s large and diverse student body, online presence, and career network, ServiceNow will open doors for learners into high-paying jobs.

R.S.: Digital platforms like ServiceNow are revolutionizing businesses, so incorporating platform-centric digital skills into the university's curriculum is crucial. Thanks to this partnership, AZNext will be able to broaden its talent pool in the technology sector and grow skilled labor in the ServiceNow ecosystem.

What will learners experience?

R.S.: Learners will receive a robust set of on-demand courses in the system administrator function of ServiceNow, learning the skills required to assist with the setup, operation, and maintenance of the ServiceNow platform.

Learners who complete this program will have the technical abilities necessary to become highly efficient technical specialists who oversee the ServiceNow platform for their organizations as ServiceNow Certified Associate Administrators.

A.R.M.: Upon completion of the six-week program, learners will be able to manage a company’s ServiceNow instance and have access to AZNext's workforce partners and ServiceNow's customer and partner ecosystem. The entire ServiceNow Learning site will be at their fingertips to help them find open roles or continue learning and gaining certifications.

How is this program unique?

A.R.M.: This program focuses on the whole person, teaching learners the right combination of technical skills as well as “power skills”––holistic skills that organizations look for and individuals need to level up in their careers. These skills include collaboration, analytical thinking, and organization, and no other program out there offers this.

Additionally, as ServiceNow is a leader in generative AI technology, learners will learn the most in-demand technical skills of the future. Since 85% of the Fortune 500 uses ServiceNow, the career opportunity for learners is huge.

R.S.: I think it’s essential to acknowledge ServiceNow’s interest in broadening opportunities for underrepresented groups in this space, and the partnership with ASU’s AZNext program helps achieve this.

To this end, the ServiceNow training will be made available free of cost. Additional instructional aid will be provided through AZNext to help learners succeed and find employment/training opportunities in the industry.

What’s on the horizon?

A.R.M.: We’re going to prepare learners not only with needed tech skills, but also with how to bring those skills into all areas of business across all industries. We hope to further embed our curriculum into ASU’s business and liberal arts programs so that learners are prepared for a future where technology skills are needed and prioritized. It’s top of mind for learners, for ASU, and for ServiceNow.

R.S.: With the number of companies out there using ServiceNow, this should provide an excellent opportunity for people with little or no experience to get a start in a high-tech and growing field. Future iterations of the curriculum may incorporate skills training for ServiceNow process analyst and developer roles, allowing advancement.

Find out more or sign up for the AZNext System Administrator course.