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Generative AI Say hello to Now Assist and accelerate productivity with generative AI experiences on the Now Platform®. Watch Video Get Infographic
Generative AI Explore Platform Benefits Use Cases Real-World Impact Latest News Related Apps Resources
Now Assist innovations in the Vancouver release The new release brings game-changing capabilities for generative AI, powered by the Now Platform®. Visit Store  Now Assist for ITSM Accelerate IT team productivity with generative AI experiences. Now Assist for CSM Improve customer experiences and agent productivity with generative AI. Now Assist for HRSD Resolve HR cases faster and more efficiently with generative AI. Now Assist for Creator Improve developer productivity with intelligent recommendations for code.
Put AI to work Empower everyone with generative AI use cases purpose-built for the Now Platform. Accelerate productivity Automate mundane work for agents, admins, employees, and developers. Increase agility Adapt quickly with continuous updates, new use cases, and choice of large language models (LLMs). Transform experiences Delight end users with resolutions that are fast, personalized, and trusted.
Use cases for Now Assist Case summarization  Reduce manual work for agents, with overviews and insights to help them start work fast. Conversational exchanges Deflect cases, empower people, and deliver engaging experiences with natural human language. Content creation Generate content automatically, including intelligent search results and work notes. Text to code Boost developer productivity with intelligent recommendations for code.
“Integrating generative AI capabilities into the Now Platform will revolutionize business models and workflows across every industry.”
Gary Plotkin
Digital Platforms Lead, KPMG
Real-world impact AI in the Enterprise Discover how AI is transforming work and what you can do to join the AI revolution. Browse Resources Pioneering next-gen AI Learn how open, scientific collaboration enables a transparent and auditable LLM supply chain. Explore Research
News on generative AI NEWS Partnering to advance generative AI ServiceNow joins with NVIDIA and Accenture to collaborate on designing, developing, and implementing new GenAI use cases for enterprise customers. View Press Release NEWS ServiceNow expands generative AI capabilities GenAI-based case summarization and text-to-code automate distilling and sharing of information to improve developer productivity and issue resolution. View Press Release NEWS ServiceNow launches Now Assist for Virtual Agent A new generative AI capability, Now Assist for Virtual Agent delivers conversational experiences and automates workflows. View Press Release BLOG How AI will affect tomorrow’s tech skills ServiceNow commissioned research on how AI will affect the skills of the future. Read Blog
You might also be interested in… Virtual Agent Resolve issues fast with chatbots that understand simple, human language. AI Search Connect employees and customers to the answers they need in a consumer-grade search experience. Flow Designer Automate any business process in a no-code environment. Now Intelligence Give everyone the info they need to make smarter decisions and improve business processes.
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Learn what Now Assist can do for you Use generative AI to empower people, unlock value, and transform experiences across workflows. Explore Platform
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