4 reasons your organization should prioritize employee development
One critical aspect of organizational success that’s often overlooked is fostering employee development. According to Employee Experience Trends 2024 by ServiceNow and ThoughtLab, 55% of HR leaders believe at least half of their workforce is unequipped to drive future growth. That’s a sobering statistic.
HR executives are stepping up to change this. In fact, 42% are now involved in talent and skills development, our research found. They’re taking measures to reskill and upskill employees to gain the most business benefits. Let’s explore four reasons to prioritize employee development.
1. Demand for human skills is increasing
The Impact AI: 2024 Workforce Skills Forecast by ServiceNow and Pearson found that emerging technologies are changing the workforce for the better. As a result, demand will increase over the next five years for both tech and human skills.
By automating and augmenting mundane, repetitive tasks, AI is enabling employees to focus on their most important work. It’s also giving them more time to grow and increase their skills. Gain more insights in our Workforce Skills Forecast webinar.
2. A skills focus can power business success
A positive organizational culture is essential to attracting and retaining top talent. A skills-based approach to talent management that taps into all the skills and strengths your workforce possesses can help cultivate this type of culture and accelerate business success.
When employees see their career development as a priority, they feel motivated to contribute more to the organization. This is a win-win. Join my colleagues Jacqui Canney, chief people officer; Kelley Steven-Waiss, chief transformation officer; and Sarah Tilley, senior vice president of talent acquisition and development, to learn more about the value of focusing on skills.
3. Talent development can boost engagement
Senior HR executives acknowledge the connection between professional growth opportunities and employee engagement, according to our Employee Experience Trends research.
Many organizations have disparate talent management systems that don’t talk to each other. This can leave employees struggling to take control of their career development.
ServiceNow Talent Development aims to fix this by harnessing the power of AI and skills intelligence to provide a unified experience for employee development. Discover how this solution can help you build a foundation to boost employee growth.
4. Worker productivity affects business performance
When employees have easy access to the resources they need, less time is wasted. This boosts employee productivity and the bottom line. ServiceNow HR Service Delivery makes that possible, providing self-service experiences that support employees with help and guidance, when they need it.
A recent Forrester Total Economic Impact™ of HR Service Delivery found that the solution could save an organization more than 77,000 hours in three years on submitting HR requests. It also revealed that HR Service Delivery could save upward of 17,000 hours in the same time period on processing HR requests.
That’s time employees can invest in creative and innovative work that drives overall business success.
Find out more about driving employee productivity and business performance.