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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Product Roadmap: Security Incident Response (Q4, FY25) Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online AI-Powered Service Transformation: Real Results from Customers and ServiceNow’s Own Journey Hosted by Maria Reyes 3 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

attestation completion message

Hello community! After completing an attestation a message is displayed: "Your response has been submitted. Thank you for taking this attestation!"We encounter a weird translation in German which we would like to fix. I have not yet found the way to ...

  • Question

Servicenow Data Center migration

Hi All, In our project, we are doing Data Center Migration, along with that Servicenow Data Center Migration is also happening. Please help me with the> Pre checks before migration,> Risks what will be the impact on business. Thanks in advance. 

  • Question

Office Component Separately Licenses Requirement Showing in License Usage

Office components such as Word, Excel, and PowerPoint etc are appearing as separate license requirements for different Office versions in ServiceNow, even though we have active Software Assurance (SA) coverage of Office Professional Plus.All Office c...

  • Question
  • Office Components

Resolved! Catalog Client Script to change display label value?

I have an onChange Catalog Client Script which is checking for change to a name field.  I would like to then have this name display within the display value variable I have on the form.  I've tried g_form.setValue('display_var', newValue); and g_form...

  • Question

setLabelOf() does not work on an RITM

I've been working on some form changes, and I've realised that while you can manipulate the label of a field within a catalog form using the setLabelOf(), the same onLoad script would not work on the RITM, and this is my experience currently. Could y...

  • Question

code transfer

<table style="width: 100%; border-collapse: collapse; font-family: Arial, sans-serif; border: 1px solid rgb(136, 136, 140);"> <tbody> <!-- Table Title --> <tr> <td colspan="2" style="background-color: rgb(126, 128, 126); color: white;...

  • Question

Create custom state flow

For the sn_customerservice_case table, we currently have an out-of-the-box (OOB) State Flow that includes states like New, Work in Progress, Awaiting Info, Cancelled, Resolved, Closed.Our customer wants an additional custom State Flow that applies on...

  • Question

Flow designer scripted approvals not working

Hi All, I am creating a flow for a table(x_nose_ap_infringemnet) , so i have kept the trigger point :-when the approval field is changed to Approval after this i am sending the record sys_id to action which is taking input as sys_id and it is calling...

  • Question

Unable to view the data in database views

Hi All, We have created a database view on below tables and user have access all these table (both read and report_view access).sn_grc_issuesn_smart_asmt_scope_itemsn_smart_asmt_m2m_instance_scope_itemsn_smart_asmt_instancesn_smart_asmt_question_inst...

  • Question

HRSD - Collect Employee Input (Employee Form) fetching data limitation

 I'm currently having an issue with the Employee Form / Survey Designer. There seems to be a limitation where it cannot fetch data from another table, which prevents me from displaying the value on an Employee Form field. Based on the scenario shown ...

  • Question

Multiple Dev Instances: Updates synchronization

Hello friends, I am curious about how ServiceNow updates are synchronized in case of multiple teams working with dedicated development instance. In this, QA, Test/UAT and Production instances are shared but only dev instances are dedicated e.g. dev1,...

  • Question
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