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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Success builds success - The Impact + Expert Services playbook Hosted by Abigail Lavadia 28 Sep, 2026 09:00 PM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Closing the gap between AI ambition and execution Hosted by Carrie Lea 29 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

M2M display fields in list view

How do we display the fields in the list view? When a non-admin uses personalize list columns, only the 2 reference fields are available. I know we can configure it using list layout, but for those non-admin, they don't have access to it. I'm thinkin...

  • Question

Custom sensor throwing an error

Hi,I am trying to discover UPS devices manufactured by Sanyo denki. For UPS we don't have OOTB pattern available yet. OOTB Probe was able to only fetch the name and IP address of the UPS and not the serial number, due to which IRE threw errors and di...

  • Question

HR Agent Workspace - Inbox Not Visible

Hi Team,I am facing an issue in HR Agent Workspace where the Inbox is not being displayed.Issue Details:Navigated to HR Agent Workspace.The Inbox section is not visible .Users have the required HR roles(awa_agent, agent_workspace_user) assigned.Tried...

  • Question

CSA 2026 Exam Latest Study Resources and Voucher

Hi everyone,I’m preparing for the ServiceNow Certified System Administrator (CSA) exam in 2026.I would like to know:Has anyone recently taken the CSA exam in 2026?Can anyone recommend updated CSA 2026 study materials or practice questions based on th...

  • Question

Metro Ticket Generation

I need to Convert this project to the next advanced level, where it works on a real-time platform and where crores of people use this to Generate the qr for them. But I'm an beginner and I don't have the experience here, so plzz help me to make this ...

  • Question

Introducing The Developer Passport: Brazil Release Preview

  Introducing The Developer Passport: Brazil Release   Brazil release season is officially here, and Developer Passport is back for round two.   If you caught the Australia release preview, you already know the drill. However, if this is your first ...

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AIUX on PDI

I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...

  • Question

Unable to view any of the labs

As I was watching the videos, I saw it was mentioning a lab towards the end of the video but when I look at the side bar where the modules are, there was not any lab modules for me to select. Maybe I am doing something incorrectly, but please help. I...

  • Question

「AI人材育成のリアル」に「組織的なAI人材準備の指南書」を

こんにちは。ServiceNow Universityチームです。 今回は、AIを「個人が学ぶ」ことから一歩進めて、「組織として使えるようになる」ための人材育成について考えます。 AIの学びは、コースを受けた先にも続く まず、次の二つを比べてみてください。 ServiceNowのITSMを学ぶServiceNowのNow Assist for ITSMを学ぶ どちらも、講師による研修やオンデマンドコースが大切な出発点です。ただ、Now Assistを実際の業務で使うには、機能や操作を知るだけ...

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  • ServiceNow AI Platform
  • トレーニング・認定資格
  • 使い方・活用事例

Concurrent/floating license and software installs

How can we have a concurrent/floating license show compliant when the software installs exceed the license rights? With this licensing model, installs themselves shouldn’t be counted for compliance purposes.  Since concurrent licensing doesn’t requir...

  • Question

ITOM AIOps | September 2026 Store Release Highlights 🛒

Hey team! September is a big one. The headline is: the ITOM MCP Server is now generally available in Claude, ChatGPT, and other MCP clients, with full RBAC and audit. Alongside that, Otto gets its first true alert-handling agent, AI decisions become...

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