Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
979947members
2956419posts
Ready for Knowledge 2026? Register early and get $200 off! Click here for more information! Save $200
What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online First Coast ServiceNow Developer Group Launch Party at the Jax History Center! Hosted by JenniferG 17 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Exchange: App Engine Academy (EMEA) Hosted by Abigail Lavadia 18 Feb, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy - Major Incident Management Hosted by Abigail Lavadia 18 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by Abigail Lavadia 18 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Abigail Lavadia 18 Feb, 2026 09:00 AM PST Event Details Online Healthcare User Forum: Modernizing Resource Management with ServiceNow SPM Hosted by Mary Kay Pierso 18 Feb, 2026 11:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Incident Reassignment Count When Using Interactions

We use Interactions as the entry point on the insourced IT Service Desk for our health system. When the IT Service Desk agent recognizes that the interaction results in an incident, they open one. Question: in that flow interaction to incident, what ...

  • Question
  • Incident
  • Interactions
  • Reassignment Count

Now Assist For HRSD

Can someone provide me Now Assist for HRSD Bulk RCA approval Fix script Xml file?I have referred to this doc.https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-hrsd/run-rca-now-assis… After installing Now Assist for HRSD, we...

  • Question

ServiceNow Integration with Microsoft PowerApps and Flow

ServiceNow Integration with Microsoft PowerApps and Flow ServiceNow connector to Microsoft PowerApps and Flow is in Preview (Connector Reference). I thought I will give it a try to see how easy that ServiceNow can be integrated into Microsoft Cloud a...

  • Article
  • Integrations

New To ServiceNow

Dear Team, Myself Surya, I am new Bee to ServiceNow. I am happy to be  a part of Developer community.  Regards....Surya

  • Question

Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

  • Question

Duplicate cases in Case (Internal Tools and Support)

Hi,In Case (Internal Tools and Support) table, we have duplicate records with same case number and details but with different sys_id. How are these duplicate records created ?Help me find the issue for this duplication.Thanks! 

  • Question

SAM Office Hours: Complete Q&A Archive

Your comprehensive resource for Software Asset Management questions and expert answers from the Office Hours series.   What is SAM Office Hours? SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Softwar...

  • Article

Unable to access ServiceNow University

Hi everyone, I am unable to access ServiceNow University. I recently left my previous role and merged my ServiceNow account (associated with my former company) into my personal account that I had prior to joining. After joining new role I have merge ...

  • Question

Script Includes

How To Make Script Include Private and Public ? 

  • Question

Regarding the Email Update in nowlearning

Hello Community, I'm unable to access my ServiceNow university because my email id has been disabled suddenly and I'm not receiving verification code due to this I'm unable to login please help me to solve this issue. I want to change from old email ...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now