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The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person OHL with Frances Frei — Negotiate Better (APAC) Hosted by jasminecole 13 Nov, 2026 03:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (AMS) Hosted by jasminecole 13 Nov, 2026 09:00 AM PST Event Details Online Register for the upcoming Iowa SNUG! Hosted by Chelsea Nguyen 17 Nov, 2026 07:30 AM PST Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy November Session Hosted by TriciaB 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Online Webinar: Agentifying workflows: Gain value from AI at any stage Hosted by Carrie Lea 17 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Never Extend from the Task Table for Your Custom Scoped Application UNLESS...

TL;DR  Direct task table extension inherits 16 (Zurich release) ITIL role-specific field-level ACLs that create unexpected security constraints for non-ITSM user populationsThese inherited ACLs remain invisible during development because developers o...

  • Question
  • App Engine Studio
  • Custom Tables
  • Scoped App Development
  • Servicenow Development

ServiceNow Exchange: Workflow Data Fabric Academy November Session

Discover Workflow Data Fabric (WDF) Academy, our recurring webinar series held every other third Tuesday of the month! During these engaging sessions, the ServiceNow team presents informative webinars to help you extend the value of your data and acc...

  • Event

SOW Change Form More Actions

I have added the Risk Assessment for Change Requests in ServiceNow.  Risk Assessment showing in More Actions, but when I click on it, nothing happens.  How do I "make" the risk assessment display when I click it?

  • Question

ServiceNow Exchange: Proactive Monitoring with Health Log Analytics

  Join our virtual workshop to learn how to use ServiceNow ITOM AIOps to manage and optimize IT operations while delivering reliable, seamless services with confidence. Our ITOM experts will demonstrate how to achieve operational excellence through ...

  • Event

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

ServiceNow Exchange: ITOM Office Hours (APAC)

  Join our APAC ITOM experts for an open Office Hours session covering Discovery, Service Mapping, CMDB, Event Management, Health Log Analytics, and Certificate Inventory & Management. Bring your real-world challenges and get practical guidance from...

  • Event

Resolved! "At or after" filter stopped working on VTB

I had a Visual Task Board (VTB) in place for years.  It has a filter to show Active and records closed at or after 30 days ago.  Though the same filter worked on a list, it was suddenly returning no results in my VTB.  If you peek behind the modal yo...

  • Question

Types of Services CSDM

  Service Overview   Business Service: A Business Service represents work or goods that are supported by an IT infrastructure. Within ServiceNow, Business Services are categorized into various types, including Business Service, Technical Service, Se...

  • Article
  • Data Foundations

Users issue in Servicenow Environments

Hello, We have integrations with Azure for user data. But the issue is we have different sysid's in different environments for user records and its creating problems during code migrations too. Now we are planning to clone lower environments. What's ...

  • Question

Knowledge Structure

We are int he building stages of our Knowledge Management program so I'm looking for some advice. One of the teams that is excited to use KM has articles that must be reviewed on different schedules. For example: Procedures are reviewed every 3 month...

  • Question

SG-Azure Discovery

Hello Experts.  We have implemented a SG-Azure connector to identify the VM whereas the virtualization of these VM happens through the cloud discovery. but SG azure does not populate IP address, FQDN name etc. I have checked the documentation on this...

  • Question
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