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Community activity

sc_req_item stage not showing for input action on subflow

Hello, I have created a new value for the stage field on the sc_req_item table. The new value is "Awaiting Delivery"However, when I go to the subflow in flow designer, the new stage is not available to select. I have verified that the field is active...

  • Question

Resolved! Report on Dashboard not allowing drill down for other users

We have a user who has added a chart to a dashboard as a widget. When they click on any of the bars, it takes them to a page with a list view of that information. However, when someone else on their team clicks on the bar, they get a message: "Securi...

  • Question
  • Yokohama

Add Work Notes to Project Workspace Preview Pane

I'm looking for a way to add the Work Notes field to the new Project Workspace preview pane.  Is this something that is configurable or is it something that would have to be done programmatically?  Any recommendations on how to do this? Please see th...

  • Question

Disable 'Save' button / ui action in workspace

I want to disable the save button from CMDB table which is in sow workspace. I followed this Solved: Re: Disable 'Save' button / ui action in workspace - ServiceNow Community but When I implemented by default the save button is disable from CMDB work...

  • Question

Customization global form layout with scopeed app

I am working with scopped app.My requirement is to add custom filed on event table which is in global scope.I craeted custom table and extend the event table with it.I created new section and in which I am trying to show my custom fileds on Event for...

  • Question

Control Assessment and Effectiveness in RAM Automated factor

Can someone please help to provide the RAM configuration (control assessment) and the automated factor script for the https://www.youtube.com/watch?v=N5n-yX9xQDA  (From Manual to Automated: Advanced Risk Assessments 

  • Question
  • Integrated Risk Management (IRM)

How to integrate servicenow with Jira product (Cloud)

We want to test when we add a task in INC ticket on Servicenow and assign the assignment group to a specific group, a ticket should create on Jira product space. Tried looking at some docs, most of them are advising to install Jira Spoke plugin which...

  • Question

Issue with report access on field level

Hi All,Thank you in Advance.I am trying to find the reason why user can't access to report . It show next error : "Access to this content denied based on report_view field ACLs."  The expectation is the user should have access to the report. So, I ha...

  • Question

Looking for Real-World GRC / IRM Practice Scenarios or POCs

Hi Everyone,I have around 2 years of experience in ServiceNow ITSM and recently started working on ServiceNow GRC / IRM. I have completed the Now Learning training for GRC.I am now looking to practice real-world GRC scenarios, such as:Risk Management...

  • Question

Resolved! how to run "Update Resource Capacity" UI action from backgroud script

I want to run "Update Resource Capacity" UI action from background script. I will be passing user id, start date as current date, end date as current date+18 months.   

  • Question
  • Resource Management
  • Service Portfolio Management
  • Time Card Management
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