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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Hosted by Carrie Lea 3 Nov, 2026 05:00 AM PST Event Details Online Cyber Asset Intelligence and Identity in the AI Agent Era Hosted by ShaunaV 4 Nov, 2026 08:00 AM PST Event Details In person now[dev] 2026 Hosted by jenhanley 4 Nov–5 Nov, 2026 11:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - From Priorities to Delivery Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details In person Federal PQC Readiness: Operational Resilience Against Emerging Threats Hosted by Mayleen Fitzcha 5 Nov, 2026 08:30 AM PST Event Details Online NEW ENGLAND SNUG Live event on November 5th! Register today! Hosted by tracyo_brien 5 Nov, 2026 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Now assist Ai email configuration

Hi all, I have enabled skill in now assist skill for email recommendation. But emails are not recommended for tickets. Thanks,Shireesha

  • Question

Getting 502 Bad Gateway

Hi ServiceNow Team,My Personal Developer Instance (dev304142) has been showing Offline status for more than 24 hours. I am also receiving a 502 Bad Gateway error when trying to access the instance.I have already tried refreshing the instance status, ...

  • Question

Resolved! Australia PDI Offline - 502 Bad Gateway (snow_adc)

Hello ServiceNow Developer Community,My Personal Developer Instance, running the Australia release, has been offline since 2 days.The Developer Portal shows the instance status as Offline. When I click the refresh/wake button, it attempts to refresh ...

  • Question

Formatters

How to configure new process flow formatter to the incident table

  • Question

Servicenow ITSM

am having inc , user facing this issue: When I will open NT Chat in ServicenNow and put my self to "Available" state, it will through me to "Offline".I have cleaned the Browser and restarted computer, no help. Can someone pls help on this

  • Question

Unable to save the form getting Invalid update

Hi  I created a field of type choice with Yes and No as choices when I do some changes on the form by updating the field I am getting the error.where as for the remaining fields it does not throw any error.I tried checking it under background script:...

  • Question

Resolved! IIS Pattern customisation for connecting MSSQL database

Hi All, Good day.I am attempting Service Mapping for an application which uses IIS Server (hosted on Windows Server) and the next layer of the map is a MSSQL DB. The map is successfully created till the IIS Servers but not proceeding ahead to the MSS...

  • Question

How to Add an "On Behalf of Me" Filter to Display Tickets Created for Others

Hi,I am working on a scenario where I need to add an additional filter called "On Behalf of Me", which should display all tickets that were created by me on behalf of other users on my ticket page in service portal.Please refer to the screenshot belo...

  • Question

Learn Out Loud: 10 years into ServiceNow - what you don't see

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field     Hi there,   On November 1st, 2016, I started my ServiceNow journey.   I knew almost nothing about ServiceNow other than its name.   My first day was at the office. My...

  • blog

We have an issue with the custom created field tenant in incident

Hi All, We have an issue with the custom field u_tenant which is created in the Incident , and it has choice values IT,HR. and when we do an API call POST,PUT, it updates the tenant with IT and HR but its not consistent , frequently it does not work ...

  • Question

Resolved! flow designer script is not working

Hi All , I am getting the value 1978-06-01 in a Flow Designer variable. I want to create another variable to calculate how many days there are between 1978-06-01 and today's date. Could you please provide the Flow Designer script? I am tried this scr...

  • Question

Data Manager - Data Certification - Failed task

Hi All, I am working on data certification and facing an issue which I have mentioned below. Any help is much appreciated. I have created a certification task for a business application CI where the "managed by" is me. The task was assigned to me and...

  • Question

What is ReleaseOps?

Hola / Aloha / Bonjour Community,   ReleaseOps was introduced recently by ServiceNow in Zurich release.   I have created a short video explaining about about basics of ReleaseOps plugin. Please click on the following link to understand basics of Rele...

  • Article
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