Now assist Ai email configuration

MShireesha
Tera Contributor

Hi all,

 

I have enabled skill in now assist skill for email recommendation. But emails are not recommended for tickets.

 

Thanks,

Shireesha

2 REPLIES 2

Dr Atul - LNG
Tera Patron

screenshot please 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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yashkamde
Giga Sage

Hello @MShireesha ,

 

what specific issue you are getting?

Also ensure you have follow steps as per docs .