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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] Get Started With Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 09:00 PM PDT Event Details Online Live on ServiceNow: Now Support and what it can do for you (APAC) Hosted by Abigail Lavadia 7 Oct, 2025 09:00 PM PDT Event Details Online Webinar Series: CRM for the AI Era - Episode 1 - Overcome the Customer Relationship Meltdown Hosted by Maria Reyes 8 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: From Hype to Hands-On: How to Build and Launch AI Agents That Actually Work Hosted by Lolita Honkpo 8 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: From Hype to Hands-On: How to Build and Launch AI Agents That Actually Work Hosted by Lolita Honkpo 8 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Now Support and what it can do for you Hosted by ServiceNow 8 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How do I know I am ready to implement Now Assist for ITSM? Data readiness?

How do I know I am ready to implement Now Assist for ITSM?  I came across this blog post from SN employee where a store app link is given for 'Now Assist Readiness Evaluation' and this app is created by some vendor and not ServiceNow. Q1 - Isnt there...

  • Question

Using script include in SLA

I am creating an SLA with a Stop condition that checks if the "Updated by" field of an incident is set to the same person who it is assigned to. Best practice seems to be to create a Script Include and reference it in the SLA Condition field (Class N...

  • Question

Resolved! Copy REQ Variables to SC_TASK Description

I am new to scripting, but I just completed the Scripting in ServiceNow Fundamentals class and I am trying to put some of what I learned to work.  It's not coming easy to me, yet.   'description_of_request' is part of a variable set on some of our ca...

  • Question
  • Scripting and Coding

SMS Integration with Twilio

I want to test SMS authentication for MFA. I understand that on the ServiceNow side, it's completed simply by installing the plugin and connecting with an ID and token. However, when I try to log in, I get the error: “Failed to generate 6-digit verif...

  • Question

スマホ用レイアウトを構築したい

こんにちは。 サービスポータルの特定のページにスマホ専用レイアウトを構築したいと考えております。どのメニューからその構築を行えますでしょうか？

  • Question

Data Manager policy's instruction in the Task

I'm planning to utilize the Data Manager to certify some of the data within our CMDB. I created a policy, scheduled it all works perfectly. Tasks are generating to the group/people I defined. That part is clear and works as it should. But my question...

  • Question
  • Data Health Tools

CI Lifecycle Management

We have CMDB with discovery enabled, it is creating the record in CMDB when it is discovered with status as Installed. We have enabled the Life cycle mapping to map the CI Life cycle stage and life cycle stage status. I want to know if I need to manu...

  • Question

What is the related list for the new data certification?

I am trying to show the certification records associated with a service but I can't figure out which related lists needs to be used.The old certification tasks would show with Certification Elements and Certification Tasks but not anymore with the ne...

  • Question
  • Data Foundations

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

Limitations on Data Certification Admin Role with CMDB Workspace

We use the role certification_admin for the group that owns the data certification process.  This groups configures and manages all of the data certifications that happen regardless of the tables being used. Now, with the CMDB Workspace, the role the...

  • Question

Issue -Inbox Clears

I’ve been using the inbox feature in SOW  to manage my workload, and I noticed that at some point in the middle of the day, my inbox was automatically cleared and reset. After checking through some community discussions, it seems that this might be a...

  • Question

Date Field not updating after Save and Calendar Selection Has No Effect

Hello, I'm having an issue with a glide_date field:Manually typing a date (for example 17/06/2022) doesn’t persist after saving ,it reverts to the old value.Selecting a date from the calendar does nothing.The calendar appears in the top-right corner ...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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