Hi Community,
We are currently experiencing an event processing delay of approximately 132 minutes.
The alert provides the following remediation guidance:
- Check whether an Event Processing Job alert exists and follow its suggested remediation.
- If no corresponding alert exists, investigate whether a custom configuration, such as a Business Rule or Event Rule, is slowing down event processing.
Additional information from the alert:
- Oldest unprocessed event: 31f253089fab879c15ee2f032c24ab76
- Bucket: 28
- Event Processing Job: 8bba2864eb03110045e1a5115206feab
- Node: 23eb77bab32a008647c41bbd83a53ffb
Has anyone encountered a similar event processing delay?
Could you please advise on:
- How to identify what is causing the backlog?
- Which logs or diagnostics should we check?
- How can we determine whether a Business Rule, Event Rule, or other customization is responsible?
- Are there any recommended steps to safely clear/recover the event processing backlog?
Any guidance would be greatly appreciated.
Thanks!
@Ankur Bawiskar Need your help here
