Best practice for integrating Splunk ES with Security Incident Respons

 Hi everyone, I’m working on an integration between Splunk Enterprise Security and ServiceNow Security Incident Response (SIR).Splunk ES currently generates around 250/300 notable events per day, and the objective is to bring all notable events into ...

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D3 chart

Has anyone worked with D3 charts in ServiceNow? I’d like to understand how to implement and use them on the widgets.

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Dropdown options required in portal

Hi Team, We have added popup free text field message in portal - and now we need dropdown field with 3 options instead of free text field.  How to acheive it ? Thanks,Sai 

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No longer able to add fields from extended child tables to List Visualizations?

Hi everyone,Not sure if this is a change in Zurich that I missed, but I am noticing that I am no longer able to add fields from child tables to List Visualizations? Is this the case or am I maybe missing something? I am still able to add these as col...

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How to change the logo of servicenow?

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Issue on flow desinger approvals

I am working on a requirement in Flow Designer where the trigger is a Service Catalog request. Based on a variable selected in the associated catalog item, the flow must initiate two level approval process. The first level is a Manager approval, and ...

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Ideas, Ideas, Ideas, Oh My!

In my early ServiceNow days, before the releases were named for cities and there were no limits on custom tables, there was a running joke about who’s code would show up in the next release.  I’m not saying that SN lifted code from customer instances...

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Should ServiceNow discourage sending full catalog variable details in email notifications?

Hi Community, I’d like to start a discussion around email notification design and platform adoption strategy.Currently, ServiceNow allows notifications to include all catalog variables directly in email (for example using ${variables}). While this is...

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Publisher Part Number for Acrobat Pro DC VIP LGA license

Hello,  We are just getting started testing the SAMP system. I know we can make a custom PPN in cases where there are no "publisher part numbers", however, being that Acrobat Pro DC if often used, we are wondering if anyone knows what the publisher p...

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Inbound action error: Create Request : did not create or update sc_request using current

What is wrong in the below code?I'm getting below error and shared the code what I used.. also, catalog item is avaialble for all users... I created a new user criteira and added sn_internal and snc_externals roles to that user criteira.. Error:: Cre...

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Client Script FX Currency calculations

I have this client script using FX Currency Fields:     var unit_price = g_form.getValue('unit_price');    g_form.addErrorMessage('FX ' + unit_price);    var currencyCode = unit_price.split(';')[0];     var unitCost = parseFloat(unit_price.split(';')...

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Over-Automation in ServiceNow – A Lesson I Learned in a Personal Project

Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I realized something interesting — just because we can automate something doesn’t always mean we should. In one scenario, I added multiple layers of autom...

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