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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: What's New in Australia - Security Center Hosted by ServiceNow 30 Jun, 2026 10:00 AM PDT Event Details Online REGISTER NOW – SNUG Main Meeting in London on 2nd July Hosted by Will T 2 Jul, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: CRM AI Academy- Build vs. Buy in CRM AI: Making the Right Architecture Decision Hosted by Abigail Lavadia 2 Jul, 2026 08:00 AM PDT Event Details Online 17th SNUG Follow-up Session - ServiceNow Latest Updates, Roadmap Highlights - YOU ARE INVITED Hosted by isabel 3 Jul, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: Get Started With Simplified Change Admin Experience Hosted by Abigail Lavadia 7 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow CRM Exchange in-person meeting, 8th July Hosted by lizhartley 8 Jul, 2026 04:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! PDI delay

I have requested PDI for over a wee now and its still waitlisted

  • Question

New Speed Learning! Implementing IRM Policy and Compliance Management — with video tutorials

This is a developing series, and we'll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you'd like to see.   Welcome to the Speed Learning Series for Policy and Compliance Ma...

  • Article
  • GRC
  • Integrated Risk Management (IRM)
  • IRM
  • Policy
  • Policy and Compliance
  • Policy and Compliance Management

SAM Pro - A Capability Map for Design Workshops (Zurich + Australia)

If you've ever been in a room with an Enterprise Architect and had to explain ServiceNow SAM Pro from scratch  this one's for you.   One question comes up more than almost any other, usually right before a design workshop   "Can you send me something...

  • Article

Knowledge Centre - Advanced Knowledge Editor - Text block - Tiny MCE

thanks in advance for the advice here.  Trying to configure the tiny mce editor that is embedded in to the text block within the advanced editor in knowledge centre.  Resources pointing me in the direction of the core form, and the global ui editor b...

  • Question

Message or notification when queue needs attention

Today, we have reports on a Dashboard that shows:How many users are in the queueList of users with short description of what they need help with and the transfer to live chatHow many active answered chats (chats in progress)List of Technicians in cha...

  • Question

Resolved! Source Request items catalog task origin in HAM

Hello experts, In HAM module, a catalog task gets created with the short description 'Source Request Items' when a hardware catalog item is submitted. Does anyone know from where the catalog task is created like from which server side script. Kindly ...

  • Question

Articles keep breaking formatting after editing in Knowledge Center

I am starting to use Knowledge Center to create and edit existing articles. However, the moment I click publish all the formatting, tools/features used in Knowledge Center (like text box, 2 column, 3 column, etc.) instantly breaks when the article en...

  • Question

Migrating from MariaDB to RaptorDB Pro

Hello, we want to migrate from MariaDB to RaptorDB Pro. Are there any Pre Steps we have to consider?Any full step by step documentations for best practices? Does anyone has some experience in this and can share some information? thank you in advance

  • Question

Error on case form

Hi Team, We have been noticing an error on the Case form for the past few weeks. We need help in identifying and removing this error, as it does not seem to be originating from any script. We also checked the Table Configuration (cxs_table_config), b...

  • Question
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