Now Learning Page keeps reloading, Hello, I am experiencing an issue where the Now Learning login pa

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Can you clear a date picker's value in the now mobile app?

Using the now agent mobile app we're utilizing the update asset action and we've customized this to include a Due Date field. I'm not seeing a means of clearing the date from the mobile app, are we missing something or is this functionality missing? ...

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Servicenow to Jira using custom action

I build a custom action and create a REST webservice for creating an issue in Jira. I see some issue in the request body when I try to test it I'm getting 404 error. Where am I going wrong?I use the test request body took from JIRA API doc as below a...

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Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings

I cleared the CIS-DF exam yesterday, and since this certification was released very recently, there were no proper resources, no exam guides, and no clear study pointers available online. I noticed many people in the ServiceNow Community searching fo...

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Aruba WAP Discovery

Hi Experts, Does anyone have the pattern to discover aruba wap devices or any guidance will also help on how to write a pattern. Thanks.

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Cis-DATA FOUNDATION -Run A System test

Everytime I run the system it fails at the last step-close all browser tab except ONVUE.Can someone please advice how can I contact OnVUE.Anyone faced something similar?

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Copilot integration with Servcenow

I am trying to integrate copilot with ServiceNow using below MS documents but getting access/permission issue while indexing on the copilot end. We have created ALC for a customs role for below tables however still having issues. I even tried with so...

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Salesforce Spoke scheduled jobs failing, OAuth token fine

Dear Community - Is there someone that is successfully using the Salesforce Spoke and getting the SaaS Subscriptions and Consumption data downloaded.Mine broke a while back without me seeing that it failed, went thru at least one SN upgrade and possi...

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Unable to get access token

Hello everyone, I'm trying to get the access token but every time it returns "access denied". I'm not sure whether it's a known issue or not, because I tried in a demo instance got the same issue and then in my 2 PDIs everything returns the same.  Al...

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Two VRA getting created in Due Diligence process

Hi All, Just want to confirm that using Due Diligence process, two VRA gets created one for the Third party and another for the vendor manager. Kindly confirm if this is an OOB feature

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How does FX Currency field conversion work in ServiceNow and easy steps to create FX currency field

@ServiceNowCommunityI came across a requirement to store the USD value corresponding to the local currency value added on the form. So, initially we thought of scripting the logic but amazingly, ServiceNow has smarter options to do so.I have gone thr...

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Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

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Digital End-User Experience (DEX) - Create New Metric

We're using DEX and the ACC collects whether there are pending updates for a device.  Is there a way to create a new metric around whether or not a device has pending updates so that we can then create a metric rule for that metric.  For example, we ...

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Trying to audit SAM - cannot see Reconciliation, Prescence or Normalisation

I am auditing a customers SAM set up, been given SAM roles (sam_user & sam_admin) but cannot get any modules listed when i search for Reconciliation, Prescence or Normalisation. Is there another role required? (customer will not allow Admin)

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