Add Work Notes to Project Workspace Preview Pane
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3 weeks ago
I'm looking for a way to add the Work Notes field to the new Project Workspace preview pane. Is this something that is configurable or is it something that would have to be done programmatically? Any recommendations on how to do this?
Please see the attachment for a better reference.
Thank you.
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3 weeks ago
comments already there, why you require work_notes?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
My understanding is that Work notes are private versus the Comments that are visible to everyone. Much like the paradigm for Incidents and RITMs/Catalog Tasks. The team working on the project tasks would like to be able to have the Work notes be where they keep all of their day-to-day notes rather than the Comments.
The team enjoys working within the new Project Workspace and often doesn't want to open the full view of a project task. It will help them work more efficiently.
That said, perhaps there is reasoning I'm missing for only having the Comments visible in that view.
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3 weeks ago
Steps
-> go to pm_project_task table record
-> check form layout
-> see which view is rendering the fields
-> try adding work notes here
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
The Workspace Preview view is the one that managed the layout of the Details section in that preview pane. However, the Activity tab is the one that I wish to edit and I'm not sure yet on how to get there.
