Hey , Guys I want to split variables within a variable set in a catalog , could anyone assist me

Hey , Guys I want to split variables within a variable set in a catalog , could anyone assist me how to do it.

• Question

Adding 'To' Recipients to the Notification through Email Script

Hi All,I am working on a requirement related to Notification Email Scripts and need some guidance.While configuring the notification, I attempted to use email.addAddress() to dynamically add recipients. It works as expected for cc and bcc, but adding...

• Question

Is there any way to prevent blocking of email adresses

• Question

can you pls clarify the requirement

how to do the 3rd step can you clarify clearly 

• Question

Interactive Keyword Search in Performance Analytics Dashboard

We just upgraded to Australia and all our dashboards transitioned over to Performance Analytics.  I've previously created a basic report for keyword search.  Our technicians utilize this to find older tickets by either a username, keyword, applicatio...

• Question

Difference between Form Design Builder and Layout

Difference between Form Design Builder and Layout

• Question

Platform Analytics Copy with Filter Link issues

Hey All,  I have a quick question.  My client realized that the Copy with Filter link on the Platform Analytics dashboard isn't properly sharing with the filter. When the user copies it, and shares to another user, the user doesn't get the applied fi...

• Question

I need examples on Interceptors

• Question

What is the purpose of the CMDB Initiator Group (cmdb_ci_initiator_group) class?

Hello Community,I am trying to understand the CMDB class "Initiator Group" (cmdb_ci_initiator_group). I can see records being populated in this table through storage discovery, but I have not been able to find detailed ServiceNow documentation explai...

• Question

Hide Attachment on catalog item based on the subcategory

Hi All,I have a requirement where, based on the user's selection, the URL and attachment variables should be visible and mandatory. Otherwise, the URL and attachment should be hidden.For this, I have used:A Rich Text variable type for the URLAn Attac...

• Question

JUnit-like tests for Script Includes

  In my article Universal Pattern for Script Includes I introduced the Script Include CurrencyUtils which allows conversion between two currencies. At first glance this may seem simple, but in the end it turned into quite a lot of code that needs t...

• Article
• Developer

"I completed Application Development Fundamentals and earned the Eligibility for CAD Voucher badge.

"I completed Application Development Fundamentals and earned the Eligibility for CAD Voucher badge. Could you confirm whether a CAD voucher should be issued to my account and, if so, when?"

• Question

Closed Problems with new Incident associations

Has anyone managed to report on closed or cancelled Problems that still end up getting new Incident associations after they’ve been closed? We can currently identify Problems with post-closure activity, but not specifically new Incident links after t...

• Question
• Problem Management

How to Prevent Downloading of Files to Personal/Unmanaged Devices

Good Afternoon Everyone, I work for an organization that is trying to implement a solution to prevent users from downloading ServiceNow files to their personal/unmanaged devices. Here is a scenario: UserA wants to acccess ServiceNow through their per...

• Question

my transformation is running only once

I created a transformation between an incident(consumer) and case(provider). i added the transformation below as an inbound on the provider side. the issue is that it doesn't fire on updates. despite the fact that the field(state) has been set to syn...

• Question