ServiceNow Community

how create schedule to trigger notification expiry for due or over due using flow designer

hi, I need a help , how to create the schedule to trigger notification expiry for due or over due using flow designer,how the fetch the record and condition for the day (eg:7 days or 7days overdue) how to calculate those condition. How to trigger the...

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Map AD enable value to ServiceNow using LDAP

We're storing the AD admin account data in one of the custom table u_admin and the issue we're facing is when admin account in AD is inactive we're trying to get 'userAccountControl' values from AD and updating same account inactive in u_admin in Ser...

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GlideAggregate on Remote Table

I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...

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How to generate Access Token from the OAuth Token URL for the Grant type client credentials

Hi Team, Could you please provide your support to generate the access token for SCIM integration with the grant type as client credentials in ServiceNow? Please check and provide your inputs. Thanks & RegardsRahul Chander

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Need to build form with user e signature input

Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...

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Making Admin role read only, not the whole instance

Hello, I am trying to provide admin-read-only access to some users in test instance. here's what I tried:-1. Create a Group called "ADMIN-Read Only".2. Add the role "sn_read_only" role to the group.3. Adding the user to the group. But it made the who...

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What is the Enhancement Management process in ServiceNow and what is your practise?

Hi community, I am using Enhancement in SPM. But I am stuck at the overall process, especially on the OOTB state: DraftScopingAwaiting approvalWork in ProgressTesting/QADeploymentClosedHow do you interpret them and how do you use them?

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Delete Action Captured in updateset

In my use case, I created a client script and captured it in the update set as an insert and update action. However, I no longer need that client script. Can I capture the delete action in the same update set? Also, is it considered best practice to ...

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Issue with Copy/paste from Agent Workspace

After Xanadu Upgrade, while copying the content from list view and paste it to any file its comes with extra string -" Press and hold Shift then press Enter to edit"

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How to restrict or apply filter on the source field in My Lists SOW

Hi,I want to restrict few tables like CAB meeting from select a source field (see below screenshot) or apply filter to hide those tables from that field in My list tab in SOW. Basically I want to show CAB tables only for admins other than admins shou...

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EKS K8’s ServiceNow Discovery Using Visibility Agent - Article

K8's Overview What is Container?A container is simply like a software unit/wrapper that will package everything- your application code, app related dependencies etc. together.Why Kubernetes?Suppose, you have a requirement for running 10 different ap...

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Jira Spoke integration Challenges

Hello All,I have configured the bidirectional Jira-Servicnow Integration using Jira spoke which is working but I'm facing some challenges while configuring and they are.. 1. When I'm commenting from Jira side at the ServicneNow side it's showing comm...

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In Reference qualifier current.variables.transporeon_area_division getting empty

Ref Quali:javascript&colon; new filterParentOneFromQuestionChoice().getParent1ForShipperAcc('686578b18703d5102efecae50cbb35f4', current.variables.transporeon_area_division);Any one help on this immedialty

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hide New button based on some condition in related links

Here is snap in this snap the highlighted New button hide based on condition.condition 1 : if user had admin, can able to see the new buttoncondition 2: the highlited, managed by group member - who has any one part of that group member also able to ...

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How to add the message on the particular page of portal

Hi, I created one Announcement for show the info message as in red colour in the employee center portal. it's visible at the top of entire portal. But I want to make it only visible for particular catalog item page. How can we achieve it, can someone...

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