ServiceNow Community

How to post slack message in thread of previous message on the channel? Flow designer

Hello all,We have created a flow using slack scope where we are posting a message in slack channel so after waiting of 2 hours another message should get post on previous message thread on the same channel.Please help me on this!!!Thank you in advanc...

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CMDB process

Hello,I want to learn the CMDB process in ServiceNow : how to define and owning the process, maintaining and developing the Configuration Management plan, the CMDB data model, and associated rules, in line with ServiceNow CSDM 4.0. So, if you have so...

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Problem to complete the 'Application Developer Career Journey'

Hello everyone,I been trying to fix this issue for days now.I am trying to pursue the 'Application Developer Career Journey'but this beautiful hexagon over here:Is never marked as completed.If I click the link from here it leads me to this exact link...

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Se busca Dessarrollador ServiceNow

Desde Aszendit estamos contratando!!! (*)Estamos en búsqueda de un Desarrollador ServiceNow para unirse a nuestro equipo y participar en proyectos innovadores.Funciones:Desarrollo y personalización en ServiceNow mediante scripting (JavaScript, Glide...

Article

How to achieve the service portal Search source configurations

I have a requirement related to the Employee Portal search bar:I configured the search source to display results with the Incident number.Currently, when a user selects a result, it opens in the form view.The requirement is to open the result in the ...

Question

Attachment on a form in custom application does not get saved once submit is clicked.

Hello Community folks, I'm experiencing an issue while filling a form in custom application. When a user attaches a file to the custom form and submits it, the attachment is not being saved or associated with the record.This issue is related to UI Ex...

Question

Is procurement_user/manager roles in servicenow are Paid or free under SAM Pro/HAM Pro

Hi, As we know Procurement model under SAM Pro/HAM Pro, if somebody outside SAM/HAM wants to work on Source request catalog task, giving them procurement_user role charges customer for SAM/HAM license or will it be charged as different license? Thank...

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Improving Manageability with ServiceNow HealthScan

ServiceNow HealthScan helps in checking how well an instance follows best practices.After HealthScan connects to an instance, it runs definitions that identify bad practices. Each bad practice affects performance, maintainability, and upgrades. When ...

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Resolved! Whenever Catalog Form is submitted, it's variable data should get converted into JSON format and....

Whenever a Catalog Form is submitted, it's variable data should get converted into JSON format and get attached to the RITM ticket.How is it possible? Please help.@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar

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Resolved! catalog

Hi everyone,I’m exploring real-time knowledge and wanted to clarify something. In organization projects where the client belongs to domains like Pharma or Finance, do ServiceNow developers generally create only ITSM-related catalog items, or do we al...

Question

How to bypass the ACL ?

Hi All, I have an ACL which is making problem field is editabe only for admin on incident form, I have written an business rule for linking incidents to problem record form 'incidents' related list , so that other users can add incidents to problem....

Question

Guidance Needed: Setting Up Microsoft Azure Sentinel Integration in PDI

Hello Everyone,I am currently working on integrating Microsoft Azure Sentinel with my Personal Developer Instance (PDI).I have already installed the "Microsoft Azure Sentinel Incident Ingestion Integration for Security Operations" plugin in my PDI, b...

Question

How to populate List Collector field based on Select box field in Catalog Item

Hi All,In one catalog item, I have two fields:Role Category → this is a Select box field Sub Category → this should be a list collector where user can select multiple roles. User wants this to be list collector as they want to select multiple rolesWe...

Question

Depends on: Relationship between Application service and Application

I have a quick questionI received a request to change the relationship from Contained by to Depends on.The parent is the ApplicationThe child is the Application ServiceMy question is: I need to remove the Contained by relationship and replace it with...

Question

Table API setting empty values a scenario?

Hi folks,I am using Table api Post to create IncidentI am facing issue when i pass assignment group in the payload inc gets created with empty CI,Assignemnt group and parentwhen i remove Assignment group from payload everything works CI and parent ge...

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