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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Autonomous IT Academy - CMDB Core Hosted by ServiceNow 4 Mar, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM Visibility & Cloud Accelerate Hosted by ServiceNow 4 Mar, 2026 08:00 AM PST Event Details Online Calgary Learning Lab: AI-Powered Security Exposure Management [USEM] Hosted by Megan Le 4 Mar, 2026 09:00 AM PST Event Details Online Putting AI Agents to Work to Increase Employee Productivity | Learning Lab - Calgary Hosted by Sandra Robles 4 Mar, 2026 09:00 AM PST Event Details Online Healthcare User Forum: How St. Jude Revitalized HAM Operations Hosted by Mary Kay Pierso 4 Mar, 2026 11:00 AM PST Event Details Online Healthcare User Forum: How St. Jude Revitalized HAM Operations Hosted by Mary Kay Pierso 4 Mar, 2026 11:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

excude the ci's coming through cloud discovery from staleness rule

Hi team, We are calculating the stale rules for a set of ci classes. When we run the staleness job, it is also giving us staleness calculation for 2 classes called VMware Distributed Virtual Port Group and VMware vCenter Datacenter.  Is there any way...

  • Question

We Automated the Most Boring Part of Backlog Creation (And You Can Too)

You know what nobody became a developer for? Manually copying requirements from a doc into Agile 2.0 stories, one field at a time, for an hour straight. And yet here we all are, doing exactly that every time a new requirements doc or gap analysis lan...

  • blog
  • API
  • Automation
  • Generative AI

Autopopulate Assigned To Variable

Hi, This requirement is for CMDB Form. Requirement:"Populate Assigned To variable on all CIs (mapped to Support Group)." As of now, my customer has not shared any details for assigned to field.  Can anyone guide how to achieve or what will be the bes...

  • Question

Platform Analytics

What is the roles that is needed to be applied to itil user for acccess to the Platform Analytics module and to be able to modify Dashboard owner? Edwin

  • Question

Managing Dashboard permissions in Platform Analytics

Hello,What is the best way to manage dashboard access in Platform Analytics for different roles (Executives vs Service Owners vs Analysts)?Should we use user roles or sharing rules?Thanks

  • Question

HAM Professional Installation

Good day, I successfully installed HAM professional plugin on my organisation Dev instance including Hardware Asset Workspace. Although installation was successful when I go to Application Navigator the Hardware Asset module does not appear. All requ...

  • Question

Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

  • Question

Is there a way to discover Imperva WAF (Web Application Firewall)?

I am currently running a discovery; however, after reviewing the documentation, it appears that discovery for the Imperva WAF (Web Application Firewall) can only be performed in a generic way. The documentation states that it can only be done via RES...

  • Question
  • Discovery
  • Orchestration (ITOM)

Insert the form Data into an existing Excel file

Hello Everyone, I have one requirement. I created one custom table (xyz). If the record is created automatically I have one template should attach to the record. Now I want to insert the record data into the existing file. Is anyone experienced this ...

  • Question
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