Update parent task after child deletion

Hi Team, I'm unable to see any changes on Task table and how to check parent task could you please clarify this one(function executeRule(current, previous /*null when async*/) {    if (current.parent) {        var parentTask = new GlideRecord('task')...

• Question

Certified System Administrator renewal exam

Hello, I wanted to ask regarding ServiceNow CSA exam for renewal, which is showing my certificate will expire soon, how can It take that exam? Is this again proctor based and do I pay for that?? please help me with this query's  

• Question

Basic Flow

Has anyone run into issues with ServiceNow Basic Flows using If / Else If logic? In the flow I built, the trigger is “When a new incident is created”, and the condition is Category = “Network”, then assign the ticket to the Network group. However, it...

• Question

Field mapping in Transform map

Hi Team, How to map the fields for dot walking fields in Transform map. Please let me know. Thanks,Manju

• Question

I have a requirement for the cat item . where i have a date/time field .

I want to allow users only to select the date .today+3 .     

• Question

From the Experts: Improve this form

The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices  If you want to learn the practices that help you deliver great self-service experiences to your end users, enroll in the course.    Introd...

• Article
• forms
• From the Experts
• Service Catalog

Creation of Risk assessment blocked after Zurich upgrade in workspace.

Hi, I attempted to create a new risk assessment scope(workspace). However, the process consistently gets stuck at the initial step [initiating] and does not progress further. This occurs immediately after selecting the assessment methodology [Proximu...

• Question

Tips for Passing the ServiceNow CSA exam !

Hello everyone!I'm happy to announce that I've officially passed my ServiceNow Certified System Administrator (CSA) exam. I was honestly surprised and delighted to learn I answered 59 out of the 60 questions correctly, and I wanted to share the exact...

• Question

View rules for Form Widget

Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...

• Question

Not able to install application from local vscode environment

I have successfully installed the application from local vscode, but the later install commands does not seem to work. What I am doing wrong here? The build works, but not the install command.

• Question

Unable to created a new AI Agent instructions in AI Agent Studio, as the versions sections is greyed

Unable to created a new AI Agent instructions in AI Agent Studio, as the versions sections is greyed out. I am in same scope as the AI agent. 

• Question

is there a chance that Admin role sys id change during an upgrade?

• Question

get Referenc was not working

am trying to alert logged in user name with get reference but it not working, am don't know why variable was greyed out even i have called it on function. 

• Question

Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.

ServiceNow has one of the most active and generous communities in the enterprise ecosystem. Every day, Experts, MVPs, and Rising Stars invest their time answering questions, sharing solutions, and helping others move forward (often for the nth time )...

• blog