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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by Abigail Lavadia 31 Mar, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by Abigail Lavadia 31 Mar, 2026 09:00 AM PDT Event Details Online Webinar: 2026 Cyber Risk Trends: From Threat Response to Business Resilience Hosted by Megan Le 31 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: Agentic ATF Hosted by Abigail Lavadia 31 Mar, 2026 10:00 AM PDT Event Details Online March 31st, 2026 Vancouver ServiceNow Meetup Hosted by Glen_Chiasson 31 Mar, 2026 05:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

NLU Performance Statistics Source

Hello, dear colleagues! I was searching for the source of the statistics displayed on the NLU Model Performance for Virtual Agentbars (screenshot attached to this post), but I couldn't find it. I need to replicate that data on a dashboard.  Does anyb...

  • Question

A single reference field that displays records from two different tables

Hello Everyone,  in ServiceNow, is it possible to create a single reference field that displays records from two different tables? I want one reference field that shows both departments and groups as selectable options. Is there any supported way to ...

  • Question

ACL

Hi,I have a parent table with default ACLs (CRUD) grating access for role 'u_test'. There is a child table inheriting from parent table with default ACLs (CRUD) grating access for role 'u_test1'.However, parent table has one extra [parent.*] ACL grat...

  • Question

Automatic problem creation in Incident

Hi,    I have a issue on automatic problem creation on incident after resolved. So based on the OOTB feature, for incident with Priority High or Critical, problem record will be automatically be created when incident is resolved. But in my case the p...

  • Question

cleanup

Please create a weekly job running at 7 AM CET on Saturday that check the members of the group LIT-SG-ServiceNow-Approvers and if no approval in a requested state exists for the member, then remove the member from the group. can anyone explain how to...

  • Question

I want Segeo UI font for notification

HI Community,I have created notification where this notification should be in Segeo UI font and I have issue with approve and reejct buttons On clicking approve button it will open a new email by sending reply approval record state should be changed ...

  • Question

How to Install Now Assist for HR - Case Summarization

Configure the Case Summarization Skill for Employee   In this section, you will activate and configure the Case Summarization skill on Now Assist Admin Console. Remember that a skill is a capability within Now Assist, such as the skill of summarizing...

  • Article

CSA Delta exam

Hi,I am unable to access or attempt the Delta Exam in ServiceNow University.The exam option is not visible in my account.I have already raised a support case, but I wanted to check if anyone else faced a similar issue and found a solution.Registered ...

  • Question

how to set value of a journal field?

I have made a custom table which is extended from task table i wanna add some message in work notes which is a journal field i have tried everything setValue,setjournalentry and adding it like a string nothing is working

  • Question

CSA Certificate

1.When using the report designer, it is best practice to make copy of an existing report then make modification to your copy ofthat report. when viewing the report inside the designer, how would you make a copy of the report?Hint1.Click on the proper...

  • Question

Resolved! Now Assist Data Kit

Dear all,I am learning the setup and use of the Data Set and Data Set collection from the Data Set kit.Based on my progress in this course, I have no difficulty to follow it but I need to understand in practice how to you use this feature at you end ...

  • Question

Remove search context options from Home Page Global Search

Hi All,On the Home page, in Global Search, we have 3 options as shown in the image.GlobalService Operations WorkspaceKnowledge Center.I just want the dropdown: Service Operations Workspace and disable the other 2 Global and Knowledge Center.How can i...

  • Question

ServiceNow Australia Release

Hi Everyone,Today I have gone through with the  Australia Release documentation, to be honest ServiceNow has been introduced lots of new features.  

  • Question
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