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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Security Scanner - Security Centre

Securing your IT infrastructure is more critical than ever in today's digital landscape. As organizations increasingly rely on ServiceNow for managing their enterprise services and workflows, ensuring the security of this powerful platform becomes pa...

  • blog

Approval triggered to line manager from HR Case

Hi,I have a requirement wherein an intake form is submitted with 10 employee details. Once the form is submitted it creates a case and should go for 2 different managers for approval in parallel. Any of this manager can see the details and then appro...

  • Question

Alert Remediation - Auto solve incidents using remediation

Hi Guys, I'd like to know if ServiceNow has the capability to automatically resolve incidents by taking actions such as restarting a server when it goes down during the remediation process For instance, in the event of a server outage, ServiceNow sho...

  • Question
  • Event Management
  • Orchestration (ITOM)

ATF Test Step

For this catalog item,  we have a custom button below that needs to be clicked before launching the request form where it contains all of the fields you need to fill out and I am stuck in this step cause I am not sure what would be appropriate. I hav...

  • Question

ARTICLE: Alert Correlation Rule Advanced Script

Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...

  • Question

can you create crews for contractors?

anyone know if you can create crews for contractors (wm_ext_agent) if using contractor management?i am not able to do it in my PDI- logged in with wm_dispatcher, can create crews but only select wm_agent, not wm_ext_agent- logged in with wm_manager, ...

  • Question

Unable to publish the Discovery pattern

Hi Experts, I am seeing a weired error in my instance wherein I m not able to publish the pattern. I have checked each and every step with utmost attention and could not find any syntax error.  Things I have checked are:- Syntax errors in each step.-...

  • Question
  • Discovery

Resolved! How to disable "Welcome to the Platform Analytics experience" popup in Zurich

For those who have migrated to Platform Analytics, does anyone know how to disable the "Welcome to the Platform Analytics experience" popup that start to show up on upgrade to Zurich? We want to disable for 3 reasons, and I can't find a system proper...

  • Question
  • disable popup
  • Platform Analytics
  • workspace modal
  • Zurich

Inbound Actions

What is the expected behaviour for inbound actions only opening one ticket even if two email addresses are present in 'To' of same email or can create 2 records.I have 2 inbounds created for two different tables in my instance having their correspond...

  • Question

Resolved! Adding a clickable Link/URL to a VTB Card

Hello, is there any chance to add (clickable) links to a description or comment of a card? Right now any comment added to a card is simply displayed as text. Since we use a lot of external resources via links on google drive it would be great to be a...

  • Question
  • User Experience and Design
  • Visual Task Boards (VTB)
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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