How to Build a Wait/Spinner Modal in ServiceNow for Workspaces

Hi everyone!   I ran into a problem that I didn’t see covered anywhere else, so I wanted to share a practical solution that might help others too.   In short: When a user triggers an operation by using the classic UI Action, that takes more time, Wor...

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Dynamic reference qualifier not updating PO list on Catalog Item

Hi Community,I’m working on a Catalog Item in where I need to dynamically refresh a reference field (Purchase Order) that points to a custom table u_ast_purchase_order.The Purchase Order list must refresh whenever the Master Agreement reference field...

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Unable to connect cloud jira api.alassian.net

Hi Team, I know the cloud jira atlassian can be connected using internet and do not need of mid server but the requirement is to connect via mid server. I am able to launch the cloud jira page in mid server using browser with proxy but mid server is ...

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Data upload via import set

Hi Community, I need to update historical data on closed Major Incident (MI) records. I already have a spreadsheet containing the updated information. The challenge is that the fields that need to be updated are not all on the incident table— present...

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Can someone please send any video link or document for SAM maturity

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Outlook Integration - get calendar availability from Outlook - looking for some advice / suggestions please

Hi SNow experts,I am trying to figure out any way how SN could pull the availability information from calendars stored in clients' Outlook or Lotus Notes.Basically it would be great to get e.g. all the dates and times a user is 'busy' for the given m...

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How to automate assigned to user for a CI using ACC

Hi all, We are currently doing a POC with ACC on end user devices for automated user assignment as we are decomissioning SCCM and replacing with Intune. However, with Intune, user assignment is at the time of registration and it so happens that first...

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PagerDuty buttons not showing in ServiceNow Operations Workspace for Incident Management

My org currently uses PagerDuty integration for Incident Management to page out the resources as needed for an Incident. We are current using the ServiceNow Next Experience UI and these PagerDuty buttons show up right next to Save Update Resolve bar ...

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Strategic Planning Workspace not visible after installing sn_apw_advance

I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.I hav...

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How to Get paremeter value from public survey url

I have a req for adding the read only question User Name to a public survey. the value of User Name need to get from URL. how to implement it? 

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Select the column in the reference type variable

 Hello community, I have a reference variable that by default displays the "Name" column. I would like it to display the "u_managed_by" column only in that case. I applied this code:  But the visualization is like this: 

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All clients don't need Now Assist, can we limit the Now Assist icon on the banner to a role?

Not all our clients need to see the Now Assist icon in the banner.Is there a way to limit the view to a specific role?Any help greatly appreciated.Thanks.

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Task sla Business elapsed time' is greater than 'Actual elapsed time

Hi all,I'm seeing a weird issue for few Sla's, where  'Business elapsed time' is greater than 'Actual elapsed time'.Did anyone notice this kind of behavior? how this could happen?This sla has a 24*7 schedule with the caller's time zone. Thanks

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