ITOM Discovery Fundamentals On Demand: Module 6 - Task: Create iTunes Process Classifier

Vee Jay Recana
Mega Guru

Hello Everyone,

 

I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. 

The problem is I wasn't able to validate the task due to the error shown:

VeeJayRecana_3-1738565464643.png

 

I was able to configure the Process Classifier and I have a working credentials for my MID server.

VeeJayRecana_4-1738565549909.png


But it's still failing when I'm validating the task. Is there anyone who encountered the same issue? If yes, were you able to resolve it and how?

 

Thank you!

 

1 ACCEPTED SOLUTION

Vee Jay Recana
Mega Guru

After troubleshooting with support representative, we determined that this is a MID server issue and they're currently working on it. I would recommend that if issue still persist for future takers of this course, consider raising a support case.

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15 REPLIES 15

Doci1
Kilo Sage

Hmm, you described that you have classifier and working credentials, but you did not mention it the classifier is wokring and Process is clasified?? 

to be honest, I'm not yet quite familiar with this so if you could help me how to check if the classifier is working and process is classified, I would really appreciate it. Thank you

 

KhasimKhanP
Tera Expert

@Vee Jay Recana 

Try this.

Name is/contains Itunes

I tried this already and it didn't work