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Community activity

onChange client script with Script Include issue.

We have two forms, Form1 and Form2 (catalog items), which can be triggered either individually or sequentially.Both Form1 and Form2 are configured with similar variables that are automatically populated using onLoad and onChange client scripts.When F...

  • Question

gs,getUserId returns wrong value in ACL while impersonating

Hello Guys, I'm trying to check if the Requested by user is the same loggedIn user so i checked this in the ACL but gs.getUserID returns my ID not the impersonated user here's the code : (function () {  var userId = gs.getUserID();  var internalUserI...

  • Question

Iframe with external website

Hello, I want to create a widget in portal with iframe tag. Within that widget I put html <iframe and I use an external website( for test I'm putting www.youtube.com.However it doesn't work and the video is not showing up.I believe the error is cause...

  • Question

How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

  • Question

Based condition should not onSubmit the form else onSubmit

Hi Team,I have a catalog item with an onSubmit client script that enforces some conditions. Currently:The script enters the if block and shows the error message as expected.However, when the conditions are not matched, the form does not submit as int...

  • Question

デジタル・ヴァンガードCIOは何を実践しているのか 〜デジタル変革で価値創出を持続させるための構造要件〜

はじめに   多くの経営層がDXに多額の投資を行いながらも、「なぜ成果が出ないのか」「どこで実行が止まっているのか」を明確に説明できない、という構造課題に直面しています。 Gartnerの調査によれば、デジタル変革において期待通りの成果を上げられている施策は全体の約半数にとどまっています。   しかし、同様の制約環境下にありながら、継続的に高い価値創出を実現している企業群が存在します。Gartnerが「デジタル・ヴァンガード」と呼ぶCIO／CxOのグループです。彼らは投資規模の大きさではな...

  • blog
  • Thought Leadership

Report on Email Notifications

Hi Team, Can anyone guide here,I am trying to create a report on email notification table for change notifications where conditions Type is Normal, Standard or emergency. 

  • Question

Solution to redirect from PAE dashboards to workspace

After another very disappointing 'this is technically not possible' to NowSupport Case #5842 about the inability to redirect records to the workspace after clicking on it from a list report in PAE, we got a bit frustrated. ServiceNow is pushing the u...

  • Article
  • Configurable Workspace
  • Platform Analytics Experience

Finally Passed my CIS -DF exam today

 CIS- DF - CMDB& CSDM exam was truly a journey, for me and I am happy it was an happy ending. This was my first attempt at this as ServiceNow made it mandatory to keep all the certifications active  I was really worried reading posts and comments fro...

  • Question

Predictive Intelligence Made Simple – A Use Case to Help You Get Started

  Hello everyone,   I recently had the opportunity to work on a Predictive Intelligence (PI) use case in ServiceNow. The use case itself was quite straightforward, but a great starting point to understand how PI works in real scenarios. Since I strug...

  • Article
  • Scoped App Development
  • Scripting and Coding
  • Team Development

Input component validation setup

Hi everyone, I’m working on a simple validation use case in ServiceNow UI Builder and need some guidance. Use case: I have an Input component and a Button component on the page. When the button is clicked, a client script runs. The script checks t...

  • Question
  • Now Experience UI Framework
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