Created Scripted APi fetch all the variable from the RITM

Hi All,  I want a fetch all the variable for the RITM request and i have used the REST scripted API but  i am getting the sys_id for the some of the fields  but i do not want sysid beacuse end user will not under stand, Can you advise how to get the ...

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Unable to discover Storage Server using SNMP

Hi All,We are trying to setup the discovery for Storage Server using SNMP. Test connection is successful, however we are getting below error while running the discovery schedule.Connection could not be established to https://xx.xx.xx.xx:8080 , Patter...

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test

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Document Template Table field

Just installed Document Templates to instance, upon creating a new PDF template record as sample for testing, there's no value inside "Table" field. Only "--None--." How to add necessary tables here? Just wanted to test

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VirtualAgentは１つしか構築できないか？NowAssist in Virtual Agentは複数構築することができる。

 このイメージはあっているか知りたい。左：ただのVirtualAgentは、一つしか作れず、公開するポータル（画面）には同じVirtualAgentが表示される。右：Now Asisst In VirtualAgentは、複数VirtualAgentが作成可能で、ポータルごとに違うVirtualAgentを表示できる。重複はできない。

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Unable to see record data in pdf when pdf generated via sn_ws.RESTMessageV2 API

Hi all,I'm trying to auto-generate PDF of my table record so i created a business rule to have it triggered upon certain changes in the record. I followed this article Generate PDF and attach to the record - ServiceNow Community and was able to gener...

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i want to CSA (servicenow) cerificate with my full name

i want to CSA (servicenow) cerificate with my full name

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Trigger Data Certification for newly created CI

Hi,I have created a catalog item that for creation of Business application. Once business application is created, I want to trigger a data certification job only for that newly created Business application. Is that possible? Thank you

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Resource allocation not generated for a Resource Assignment

I am working on an issue where a Resource Assignment is missing Resource Allocation data which should be there as per the OOB functionality . I need to understand if there is a way probably a fix script to generate Resource Allocation for Resource As...

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Flow is stuck in Wating even if task is closed completed and the state is Active true ,

In One of my flows i have create task wit Wait checkbox checked when i run this is stuck in waiting even if the task i cloased completed , but the state of the task is stuck in true i am not able to find the root cause for this  

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Dynamic Population of Lead Architect Select Box

The Lead Architect field should be populated dynamically with relevant users from the IT Architecture Chapter. Only active users with the title containing “Lead Architect” will appear in the list. The list updates automatically based on form changes ...

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ServiceNow Discovery for SaaS components

Hello! I have a question regarding the behavior of ServiceNow Discovery. Is Discovery able to find SaaS components in an environment? For example, SaaS solutions of MongoDB or Confluent Kafka.I cannot find any documentation regarding SaaS solutions D...

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How to hide OOB dashboards from Platform Analytics

Hi Everybody, In Platform Analytics, I see some out-of-the-box dashboards that I don’t want users to see.When I check the table pa_dashboard.list, I can open the dashboard records. However, in some of the record forms I can see this message appearing...

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FTE is rounding off to zero for a resource assignment

On generating a resource assignment with FTE being 0.01 and 0.02 , it is getting rounded off to zero for anything less than 0.03. Is this an expected behaviour ? If yes, is there a way to mitigate this ? Please help.Thanks, Subham

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